Credit Control

Shawfloorscareers; Sanquhar; Remote; GBP 24,000 - 36,000; Full time

Job summary

Shaw Industries in the United Kingdom is seeking a Credit Controller to join the financial shared services centre. The role is home-based and supports credit control activities, including statements, order releases, and dunning, reporting to the FSSC manager.

The position entails maintaining customer accounts in Netsuite, handling letters of credit, and coordinating with global teams to minimise credit risk while ensuring timely payments.

Responsibilities

• Credit Control duties
• Credit control reporting including the issuing of customer statements
• Releasing customer orders based on credit limits and overdue balances
• Calling customers and chasing payment
• Undertaking all the dunning duties
• Setting up new customer accounts in Netsuite
• Reconciling and investigating customer statements; liaising with bank accounting if incorrect allocations
• Processing of approved cases and issuing credit notes in Netsuite
• Proactively managing customers' open orders to ensure sufficient credit or prevent orders with overdue invoices
• Reviewing customer credit limits and payment terms based on experience, D&B reporting or financial performance
• Dealing with and processing letters of credit, supporting the specialist L/C team in the USA

Skills

Credit control

Tools

Netsuite

Job description

00SQ - STS, Blackaddie Road Industrial Estate Postcode,Sanquhar , DG4 6DB, UK

Full time

R-157160

Job Title

Credit Control

Position Overview

Profile Credit Controller

Credit Control

Position Overview:

The credit control role is pivotal for the success of the business. The credit controller is the link between the customers accounting department and their procurement of our flooring products. We undertake to provide an outstanding service and yet at the same time ensure that we collect the money due and minimise credit risk.

Reporting to:

The employee will be home based and will be part of the financial shared services centre( FSSC) team reporting to the FSSC manager.

Primary Responsibilities:

• Credit Control Duties

• a. Job Description
• i. Credit control reporting including the issuing of customer statements
• ii. Releasing customer orders based on credit limits and overdue balances
• iii. Calling customers and chasing payment
• iv. Undertaking all the dunning duties
• v. Setting up new customer accounts in Netsuite (Excluding Refinitiv report)
• vi. Reconciling and investigation of customer statements. Liaising with bank accounting department if incorrect customer allocations have been made.
• vii. Processing of approved cases and issue of credit notes in Netsuite.
• viii. Proactively managing customers open orders to ascertain if the customer has a sufficient credit limit or ensuring no overdue invoices will prevent the release of orders.
• ix. Reviewing customer credit limits and payment terms based on payment experience, D&B reporting or customer financial performance.
• x. Dealing with and processing letters of credit, supporting the specialist letter of credit team based in the USA

Contacts interactions:

1. Customer service employees
2. Sales employees and sales managers
3. Customers
4. EMEA and USA senior management.

Work Shift

7.5 hour day shift

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

A history of success, a future of possibility

Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business.

Global Flooring Provider

Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide.

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Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world.

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