Credit Administrator

Farrer & Co; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading law firm based in London is seeking a Credit Control Assistant for its finance team. This role involves managing cash flow and debt collection tasks, providing essential support to the Credit Manager. Ideal for candidates looking for experience in finance, it emphasizes organizational skills and effective communication.

Qualifications

• Preferably previous office experience.
• Strong communication and proactive approach required.

Responsibilities

• Monitor and maintain cash flow by collecting debts.
• Send reminders and update the collections system.
• Provide general administrative support.

Skills

Communication skills

Organizational skills

IT proficiency

Attention to detail

Education

5 GCSEs at grades A-C/9-4

Good grades at Advanced Level or equivalent

Tools

Microsoft Office

Job description

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Term: Contract Duration: 12 months
Reports to: Credit Manager
Team: Finance

Farrer & Co is synonymous with the highest quality legal advice and service.

We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London, we work with trusted professionals around the world to deliver a seamless international service.

Our clients present us with complex and varied challenges. Whether it's a family trust issue, a multinational corporate transaction, or a reputation management concern, they need clear, fast, and innovative advice. That's why they choose us.

Our clients value our in-depth knowledge, technical excellence, and diverse disciplines. But what truly builds our long-standing relationships is our pragmatic, straightforward approach, and steadfast values: earning trust, doing the right thing, and striving for the best results.

Exceptional client service is central to our ethos. We are modern lawyers with timeless values.

The Team

The team manages the firm’s financial policies, affairs, and administration.

Scope

This role provides comprehensive support to the credit control team, helping monitor and maintain cash flow by efficiently collecting the firm’s debts. It requires strong organizational skills, accurate numeracy and literacy, and confidence in dealing with clients and internal teams.

Responsibilities

1. Send regular credit reminders via letters, emails, and statements; follow up promptly.
2. Review 30-day reminder alerts, update notes in the collections system.
3. Assist the Credit Manager with debt escalation, including drafting Letters Before Action.
4. Manage the credit control inbox, handle queries, and escalate as needed.
5. Monitor incoming credits in the firm's bills bank account; process transfers and bank cheques.
6. Record receipts in the practice management system.
7. Process card payments from clients over the phone.
8. Answer the credit control helpline, direct queries appropriately.
9. Assist with electronic billing uploads for clients using e-billing systems.
10. Generate debt detail reports for monthly partner meetings.
11. Issue monthly statements to clients and partners.
12. Provide general administrative support as required.
13. Handle team post opening and distribution.

Skills and Experience

• Proficient with IT systems, including Microsoft Office.
• Previous office experience preferred.

Person Specification

• Strong communication skills and confidence.
• Proactive, with initiative.
• Ability to work under pressure, remain calm, and handle demanding clients.
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Enthusiastic team player.

Education and Qualifications

• Working towards or achieved good grades at Advanced Level or equivalent.
• 5 GCSEs (including English) at grades A-C/9-4.
• High standard in Maths and English is advantageous.

Special Aspects

This role offers valuable experience within a busy finance team, providing insights into credit control and opportunities for professional development. It can serve as a foundation for a career in finance.

The standard hours are 9:30 am – 5:30 pm, with flexibility to work beyond these hours as needed. The firm expects at least 40% of working hours to be in-office, with potential for more depending on circumstances.

Farrer & Co is an equal opportunity employer, welcoming applications from candidates of all backgrounds. We are committed to diversity and inclusion.

Comments

Pre-employment screening includes a criminal background check and credit check for successful candidates.