Creative Studio Tech Lead — Asset Mgmt & AI Workflows

British Airways plc; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted standby fares

Job summary

British Airways plc is seeking a Creative Operations Manager to lead the Creative Studio technology stack, optimise workflows, and safeguard digital assets across the business. You will own and administer infrastructure (Adobe Workfront, Brand Portal, Creative Cloud, Frame.io), drive best practices, and collaborate with the Head of Creative Studio to scale content production.

You will partner with enterprise systems, manage licensing and workflows, and champion innovative tech opportunities to

Qualifications

• Experience administering or optimising technology platforms in a creative or content-production setting.
• Experience with portfolio and project management using planning/briefing tools such as Adobe Workfront, Excel and Word.
• Strong knowledge of Adobe Creative Cloud and related workflows.

Responsibilities

• Act as business owner and administrator for the Creative Studio technology infrastructure (Adobe Workfront, Assets, Brand Portal, Creative Cloud, Frame.io, video mgmt/storage).
• Protect integrity and governance of digital assets and governance of workflows.
• Review configuration needs and identify solutions to improve workflows and uptake across user journeys.
• Lead performance analysis of tools and recommend improvements to realise value.
• Define and drive adoption of best practices and common processes across the stack.
• Build capability in the team with onboarding and day-to-day guidance.

Skills

Creative workflow understanding

Stakeholder communication

Project management

Collaborative teamwork

Analytical mindset

Tools

Adobe Workfront

Brand Portal

Creative Cloud

Frame.io

Video management platforms

Digital asset management

Job description

British Airways plc is seeking a Creative Operations Manager to lead the Creative Studio technology stack, optimise workflows, and safeguard digital assets across the business. You will own and administer infrastructure (Adobe Workfront, Brand Portal, Creative Cloud, Frame.io), drive best practices, and collaborate with the Head of Creative Studio to scale content production.

You will partner with enterprise systems, manage licensing and workflows, and champion innovative tech opportunities to