Assistant Manager

Smiggle-; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

50% store discount

Pension scheme

28+ days paid holiday

Incentive program up to £3,000

Job summary

Smiggle UK is seeking an enthusiastic Assistant Store Manager for our Arndale branch in the North West. You will work with the Store Manager to drive store performance, deliver exceptional customer experiences, boost sales, and guide the team in a fast-paced, fun environment.

Key responsibilities include recruitment and induction of staff, coaching to meet targets, maximizing sales opportunities, and ensuring brand standards in promotions and visual merchandising.

Qualifications

• Proven leadership and team management experience.
• Experience in recruitment and induction of new staff.
• Strong coaching and feedback to improve performance.
• Deliver exceptional customer experiences and drive store KPIs.

Responsibilities

• Coordinate and manage recruitment and induction of Sales Assistants and Supervisors.
• Develop team performance through coaching to meet personal and team objectives.
• Ensure staff deliver genuine, memorable customer experiences.
• Maximise sales opportunities to meet brand KPIs and store targets.
• Review and analyse sales opportunities using store reports.
• Lead promotion execution and communication across the store.
• Implement VM briefs in line with brand standards and timelines.
• Support Store Manager with salaries, rosters, and leave to maximise productivity.
• Assist with stocktakes and loss prevention measures.

Skills

Leadership

Recruitment

Coaching

Customer Experience

Sales KPIs

Job description

Assistant Manager - Smiggle UK - Arndale

Job no: 825193
Work type: Full time
Location: North West UK
Categories: Retail - Management

Ready to lead, inspire and ignite creativity?

Join us at our Arndale Smiggle Store as an Assistant Store Manager!

As an Assistant Store Manager you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun!

Assistant Store Manager Job Role:

• Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisor including their induction


• Develop team performance through regular coaching and feedback making sure personal and team objectives are being met


• Ensure team members provide a genuine and unique experience with every customer


• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets


• Regularly review and analyse sales opportunities utilising store and brand reports


• Drive and support the effective implementation and communication of brand promotions


• Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards


• Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity


• Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participate in stocktake

Assistant Store Manager Benefits That Speak to You:

• Climb the Ladder:Genuine progression opportunities are within reach - your career can thrive here.


• Maximise Your Earnings: Our enticing Assistant Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 - your hard work pays off!


• Plan for the Future:Our pension scheme helps you secure your financial future.


• Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?


• Referral program: Our referral program rewards you for recommending friends, making every work connection count.


• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.


• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.


• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.


• Adaptable and unfazed by frequent visual changes in a high-pressure environment.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as an Assistant Store Manager and become a Smiggler.

Be a part of a bold, bright and unique stationery retail brand!Smiggle is a place where you can make a real impact on the way people feel. A space where you can make people smile and giggle and see them come to life in a colourful, creative and fun environment. Are you our next Assistant Retail Store Manager?