Creative Projects Lead — Beauty & E‑commerce

Thg Plc; Manchester; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Annual leave 25 days + BH

Enhanced family pay

Compassionate leave

Maternity/paternity pay

Private GP on-site

EAP (Bupa)

On-site gym

On-site physio

Staff discount THG brands

Bus pass subsidy

Refer a friend bonus

Anniversary gifts

Job summary

THG Beauty is seeking a highly organized Creative Project Manager to drive the operational engine of the Creative team in Manchester. You will own the flow of work across Creative, Content, Artwork and Edit, creating visibility across briefs, timelines, resource and approvals to keep delivery on track.

You will partner with the Head of Creative and marketing teams to bring structure to a fast-moving environment, anticipate pressure points and remove blockers.

Qualifications

• Experience in creative project management, traffic management or creative operations.
• Experience managing integrated creative projects and multiple deliverables.
• Strong understanding of creative workflows and approval processes.
• Excellent organisational and stakeholder-management skills.
• Experience using project-management platforms such as Monday.com, Workfront or similar.
• Confidence managing timelines, priorities and competing deadlines.

Responsibilities

• Creative Workflow & Project Delivery: Manage creative projects from brief through to final delivery.
• Build and maintain timelines, milestones and critical paths.
• Ensure briefs are complete and ready before work begins.
• Track actions, dependencies, feedback and approvals.
• Proactively identify and resolve blockers.
• Resource & Capacity Planning: Maintain visibility of workload across Creative, Content, Artwork and Edit.
• Support allocation of work based on priorities, deadlines and available resource.
• Identify upcoming capacity pressures early.
• Work with the Head of Creative and Creative Leads to balance priorities and flag where additional support may be required.
• Stakeholder Management: Act as a central point of contact for project status and delivery.
• Partner with Marketing, Trade, Social, Retail Media, Production and wider teams.
• Chase missing inputs, feedback and approvals to keep work moving.
• Communicate changes to scope, timing or priorities clearly.
• Creative Operations: Own and evolve Creative trackers, project management tools and working processes.
• Maintain clear project documentation and visibility.
• Support the operational management of asset matrices once requirements have been defined.
• Help establish efficient workflows across the growing in-house Creative function.
• Identify recurring inefficiencies and recommend better ways of working.
• Planning & Prioritisation: Maintain a forward view of upcoming campaigns, BAU and key delivery periods.
• Help connect monthly and seasonal planning with Creative capacity.
• Highlight clashes and risks before they become delivery problems.
• Support regular Creative status and resource meetings with clear actions and priorities.

Skills

Creative project management

Traffic management

Creative operations

Integrated projects

Stakeholder management

Project timelines

Monitored deadlines

Monday.com

Workfront

Tools

Monday.com

Workfront

Job description

THG Beauty is seeking a highly organized Creative Project Manager to drive the operational engine of the Creative team in Manchester. You will own the flow of work across Creative, Content, Artwork and Edit, creating visibility across briefs, timelines, resource and approvals to keep delivery on track.

You will partner with the Head of Creative and marketing teams to bring structure to a fast-moving environment, anticipate pressure points and remove blockers.