Creative Cake Decorator & Guest Experience Specialist

careers-lowesfoods; Whitwood; On-site; GBP 12,000 - 17,000; Full time

Job summary

Lowe's Foods is seeking a friendly bakery clerk to provide warm greetings and quality service to guests while preparing and presenting bakery products. You will help maintain product freshness, assist with decorating and labeling, and support front-end duties to ensure a positive guest experience.

The role requires physical ability to lift 25 lb consistently and 50 lb occasionally, 18+ years old, and a strong focus on cleanliness, accuracy, and teamwork in a fast-paced environment.

Qualifications

• Friendly, outgoing personality and strong guest service mindset.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Able to read and follow directions, communicate clearly.
• Must be at least 18 years old.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings (including how to read dates of icings) and scrapes down buckets.
• Use cake production sheet as reference material.
• Write on cakes.
• Properly mix colors according to color chart.
• Masters the use of the airbrush.
• Use cake production sheet.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure “guest arrival” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly personality

Teamwork

Guest service & communication

Job description

Lowe's Foods is seeking a friendly bakery clerk to provide warm greetings and quality service to guests while preparing and presenting bakery products. You will help maintain product freshness, assist with decorating and labeling, and support front-end duties to ensure a positive guest experience.

The role requires physical ability to lift 25 lb consistently and 50 lb occasionally, 18+ years old, and a strong focus on cleanliness, accuracy, and teamwork in a fast-paced environment.