Craft Store Customer Advisor - Part-Time (Temp-to-Perm)

Hobbycraft; Rushden; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

33 days holiday including bankholidays

40% colleague discount

Long service awards

Cycle2Work scheme

Discounted gym membership

Charity volunteer day

Employee Support Programme

Personal pension scheme

High street discounts

Inclusive working environment

Job summary

Hobbycraft in Rushden is seeking a Customer Advisor to support the Store Management Team and deliver a welcoming, customer-focused shopping experience. You will embody our brand values and help ensure smooth day-to-day operations with passion for craft.

This role is temporary with the potential to become permanent, offering 8 hours per week at £12.71 per hour. Two positions are available, and performance will determine the future—join a forward-thinking, inclusive team that celebrates craft and

Qualifications

• Retail experience is desirable.
• Confident communicator with strong customer service.
• Passion for craft and ability to share knowledge.

Responsibilities

• Brand ambassador—embrace Hobbycraft values and positive change.
• Teamwork—build strong relationships and treat colleagues with respect.
• Customer Service—deliver outstanding service with clear communication.
• Change—adapt to new processes proactively.
• Policies and Procedures—follow company rules and health & safety regs.
• Shop Floor—maintain displays, replenish stock, and keep area tidy.
• Cash Handling—till operation and cash/card transactions.
• Click and Collect—assist with order pickup processes.
• Stock Control—minimise loss and ensure proper tagging.
• Workshops—assist in hosting customer workshops.

Skills

Retail experience

Customer service

Craft passion

Selling skills

Stock replenishment

Job description

Hobbycraft in Rushden is seeking a Customer Advisor to support the Store Management Team and deliver a welcoming, customer-focused shopping experience. You will embody our brand values and help ensure smooth day-to-day operations with passion for craft.

This role is temporary with the potential to become permanent, offering 8 hours per week at £12.71 per hour. Two positions are available, and performance will determine the future—join a forward-thinking, inclusive team that celebrates craft and