Craft Retail Customer Advisor

Hobbycraft; Rishton; Presencial; GBP 15 023 000 - 21 396 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

33 days holiday pro rata

40% colleague discount

Cycle2Work

Gym membership discount

Volunteer day

Pension scheme

Discounts on high street

Employee support programme

Resumo da oferta

Hobbycraft Preston is recruiting a Customer Advisor on a 20-hour-per-week fixed-term contract to support store operations and deliver a customer-focused shopping experience. You will work with the Store Management Team to uphold brand values and provide exemplary service.

The role suits someone with retail experience, a passion for craft, and good cash handling skills. You’ll contribute to stock replenishment, merchandising, and click-and-collect processes in a dynamic retail environment.

Qualificações

• Retail experience is desirable
• Confident communicator who can deliver outstanding customer service
• Passion for craft
• Selling skills are advantageous
• Stock replenishment

Responsabilidades

• Brand ambassador – promote the Hobbycraft brand and embrace change positively
• Teamwork – build strong relationships and treat others with respect
• Deliver outstanding customer service with clear communication and product knowledge
• Handle change proactively and adapt to store needs
• Comply with company policies and health and safety regulations
• Replenish stock, keep displays neat, and assist with display changes as needed
• Operate the till and handle cash, cards and gift cards accurately
• Assist with Click and Collect processes
• Monitor stock to minimise losses and follow tagging processes
• Support in running workshops when required

Conhecimentos

Retail experience

Confident communicator

Craft passion

Selling skills

Stock replenishment

Descrição da oferta de emprego

Hobbycraft Preston is recruiting a Customer Advisor on a 20-hour-per-week fixed-term contract to support store operations and deliver a customer-focused shopping experience. You will work with the Store Management Team to uphold brand values and provide exemplary service.

The role suits someone with retail experience, a passion for craft, and good cash handling skills. You’ll contribute to stock replenishment, merchandising, and click-and-collect processes in a dynamic retail environment.