CQC Registered Manager - Adults - Dudley

Portman Recruitment; Dudley; On-site; GBP 42,000 - 52,000; Full time

Job summary

Portman Recruitment is partnering with a growing provider to recruit a CQC Registered Manager for an adult residential home in Dudley. The role leads a care team to deliver high-quality, person-centred support, upholding safeguarding and regulatory standards.

The successful candidate will drive continuous improvement, oversee care plans and audits, and work within an established regional management structure to support young adults aged 18+.

Qualifications

• Level 5 Diploma or equivalent.
• Minimum 3 years' experience in Adult Social Care.
• Experience supervising or managing staff.
• Experience in a regulated care environment.
• Knowledge of CQC regulations and DoLS.
• Enhanced DBS for vulnerable adults.
• Full UK driving licence.

Responsibilities

• Provide effective leadership and day-to-day management of the residential service.
• Oversee recruitment, induction, supervision and staff development.
• Promote a positive, supportive and inclusive workplace culture.
• Ensure consistently high standards of person-centred care and safeguarding.
• Ensure service operates in line with CQC regulations and fundamental standards.
• Manage staffing, budgets and resources; build relationships with families, commissioners and authorities.

Skills

Leadership

Team development

Regulatory compliance

CQC knowledge

Communication

Education

Level 5 Diploma in Health & Social Care

Job description

CQC Registered Manager – Adult Residential Care

Location: Dudley
Salary: Up to £47,000
Service: Residential Care for Young Adults (18+)
Contract: Full-Time | Permanent

An Exciting Opportunity to Lead, Inspire and Make a Difference!

Portman Recruitment is delighted to be working in partnership with our client, an established and growing provider of residential care services, to recruit an experienced and compassionate CQC Registered Manager for an adult residential home in the Dudley.

This is an excellent opportunity for a dedicated care professional with strong leadership skills who is passionate about providing outstanding, person-centred care and supporting young adults to achieve their full potential.

Our client is committed to providing a warm, welcoming and homely environment where young adults aged 18 and over can thrive, develop independence and enjoy fulfilling lives.

The service focuses on supporting individuals with a range of needs, promoting their physical, social, emotional, cultural and spiritual development.

At the heart of the service is a commitment to choice, dignity, independence and empowerment, ensuring that every individual is supported to make their own decisions, develop essential life skills and enjoy meaningful everyday experiences.

The Role

As CQC Registered Manager, you will take overall responsibility for the leadership, management and successful operation of the residential service.

You will play a pivotal role in creating a positive, inclusive and supportive environment for both residents and staff, ensuring the highest standards of care, safeguarding and regulatory compliance.

Working closely with the Regional Manager, you will lead and develop your team, oversee the quality of care delivered and continuously strive to improve outcomes for the individuals you support.

Key Responsibilities

Leadership & Team Management

• Provide effective leadership and day-to-day management of the residential service.
• Lead, motivate and develop the Deputy Manager and wider staff team.
• Oversee recruitment, induction, supervision and staff development.
• Promote a positive, supportive and inclusive workplace culture.
• Ensure staff are appropriately trained, competent and confident in their roles.

Care Quality & Person-Centred Support

• Ensure consistently high standards of person-centred care.
• Promote independence, dignity, choice and individual wellbeing.
• Oversee individual care plans, risk assessments and regular reviews.
• Support individuals with complex needs and behaviours that challenge.
• Create a safe, nurturing and homely environment where individuals can develop their independence and life skills.

CQC Compliance & Safeguarding

• Ensure the service operates in accordance with CQC regulations and fundamental standards.
• Maintain effective safeguarding procedures and promote best practice.
• Oversee audits, quality assurance and continuous service improvement.
• Ensure accurate record keeping, incident reporting and regulatory notifications.
• Maintain high standards of health and safety, risk management and professional practice.

Operational & Financial Management

• Manage staffing, budgets and resources effectively.
• Monitor service performance and identify opportunities for improvement.
• Build positive relationships with families, commissioners, local authorities and healthcare professionals.
• Contribute to the ongoing development and sustainability of the service.

About You

We are looking for a passionate, motivated and experienced care professional who can demonstrate strong leadership abilities and a genuine commitment to improving the lives of vulnerable adults.

Essential Requirements:

• Level 5 Diploma in Health & Social Care or an equivalent recognised qualification.
• Minimum 3 years' experience within Adult Social Care.
• Previous experience supervising, mentoring or managing staff.
• Experience working within a regulated care environment.
• Strong understanding of CQC regulations and fundamental standards.
• Knowledge of adult safeguarding, the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS).
• Excellent communication, organisational and leadership skills.
• A genuine commitment to delivering high-quality, person-centred care.
• Enhanced DBS suitable for working with vulnerable adults.

Desirable Experience:

• Previous experience as a Registered Manager, Deputy Manager or similar leadership position.
• Experience supporting adults with learning disabilities, complex needs or behaviours that challenge.
• Knowledge of positive behaviour support and risk management.
• Experience with CQC inspections, audits and quality assurance.
• Budget management and operational leadership experience.
• Full UK driving licence.

Why Join Our Client?

Our client believes that exceptional care starts with exceptional leadership.

You will have the opportunity to lead a service that genuinely prioritises the wellbeing, independence and personal development of the people it supports.

This is an opportunity to:

Make a meaningful and lasting difference in the lives of young adults.

Lead and develop a committed and compassionate care team.

Promote independence, choice and positive outcomes for residents.

Work collaboratively with an established regional management structure.

Contribute to the development and continuous improvement of a growing residential care organisation.

Further develop your leadership and management career within adult social care.