Coworking Community Lead: Host, Events & Growth

Spacemade; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Dog-friendly office

Birthday half-day

Mental health day

Charity/volunteering day

Wellbeing allowance

Cycle to work scheme

25 days holiday

Job summary

Spacemade's The Clement Rooms on The Strand in London is seeking a Community Manager to own the member experience and lead building operations. You will be the onsite heartbeat, responsible for safety, service, and crafting a welcoming atmosphere for a premier coworking space.

As the solo onsite representative, you’ll drive tours, manage budgets, coordinate vendors, and host events that boost occupancy and drive referrals while maintaining exceptional standards of service.

Qualifications

• Experience in coworking, hospitality, or premium property management and managing building operations.
• Solid knowledge of safety, fire safety, and building systems.
• Comfort using CRM systems to manage leads, billing, and member data.
• Measured by NPS, occupancy targets and operational audits.

Responsibilities

• Lead onsite operations, safety, and compliance to ensure a safe, efficient workspace.
• Own the member journey from inquiry to move-out to boost retention and referrals.
• Coordinate facilities, vendors, and budgets to keep the space pristine and functional.
• Drive revenue through meeting room bookings and membership upgrades.
• Host events and curate experiences that foster community and connections.

Skills

Operations management

Autonomy

Hospitality

Event hosting

CRM systems

Tools

HubSpot

OfficeRnD

Job description

Spacemade's The Clement Rooms on The Strand in London is seeking a Community Manager to own the member experience and lead building operations. You will be the onsite heartbeat, responsible for safety, service, and crafting a welcoming atmosphere for a premier coworking space.

As the solo onsite representative, you’ll drive tours, manage budgets, coordinate vendors, and host events that boost occupancy and drive referrals while maintaining exceptional standards of service.