Community Lead — Member Experience & Events

Huckletree; England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bonus scheme

Matched pension

26 days holiday (rising to 31 days)

1 month fully paid sabbatical

Vitality healthcare

Job summary

An innovative workspace company in the UK is seeking a Community Manager to enhance member experience and manage operations in their hubs. The ideal candidate should have strong management skills, experience in customer-facing roles, and a passion for cultivating community relationships. This full-time position offers an attractive employee package, including a bonus scheme and healthcare benefits.

Qualifications

• Hands-on experience in face-to-face customer-facing roles and management.
• Passionate, positive, hard-working, and energetic.
• Strong customer-service mentality with the ability to earn respect.

Responsibilities

• Lead day-to-day member experience and arrange events.
• Manage budget, hub roadmaps, and member renewals.
• Ensure high levels of customer satisfaction.

Skills

Customer-facing roles

Management

Multitasking

Customer service mentality

Job description

An innovative workspace company in the UK is seeking a Community Manager to enhance member experience and manage operations in their hubs. The ideal candidate should have strong management skills, experience in customer-facing roles, and a passion for cultivating community relationships. This full-time position offers an attractive employee package, including a bonus scheme and healthcare benefits.