Cover Store Manager

Deichmann SE; Newcastle upon Tyne; On-site; GBP 28,000 - 35,000; Full time

Job summary

Deichmann SE in Newcastle upon Tyne is seeking a Cover Store Manager for a full-time, permanent position paying £31,500 per annum. You will cover multiple stores within a defined geographic area after training, including Newcastle, Killingworth, Gateshead, Sunderland, Hartlepool and Middlesbrough, and must be able to travel between them.

You will motivate and coach teams to deliver excellent customer service, manage rotas and stock, analyse sales data and drive improvements, with potential

Qualifications

• Ideal candidates have previous experience at supervisor/management level within a retail store.
• Willingness to travel across multiple stores within a defined geographical area.
• Ability to motivate, coach and develop a team to deliver excellent customer service.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting products and demonstrate strong product knowledge.
• Draft rotas and manage staffing within budget.
• Stock management and stock level control.
• Analyse sales performance data and reports to identify improvements.
• Make recommendations to improve sales based on data and customer insights.
• Ensure company standards in merchandising and administration are maintained.
• Deliver KPIs and participate in recruitment and training of the team.

Skills

Retail management

Team leadership

Customer service

Job description

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann\\.com including the advert reference.

Newcastle - Cover Store Manager

Job reference : 000162-2026-038211

Full time/Part time : Full time contracts available

Location : 11-13, the killingworth centre, Killingworth, Newcastle upon Tyne NE12 6YT

Start date : Immediately

Purpose :

This is a full time, permanent position, paying £31,500 per annum.

What is a Cover Manager?

• Our Cover Managers are our fast track, high potential managerial talent!
• After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores.
• For this particular role the stores you will cover/support after training include: Newcastle, Killingworth, Gateshead, Sunderland, Hartlepool, Middlesbrough and additional stores considered to be within a reasonable commuting distance.
• It is therefore essential that you can travel within a defined geographical area.
• On successful completion of training, Cover Managers are in an ideal position to be given the opportunity for promotion to Store Manager.

Ideal candidate :

Our ideal Cover Managers are likely to have previous experience at supervisor / management level within a retail store.

If you are looking to progress your retail career to into store management roles and beyond, it is the ideal opportunity.

• You must be fully flexible in terms of travel as you could be working in a number of different stores.
• You will have previous experience of working at management or supervisory level, in retail or a related sector.

Key activities :

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Resourcing / drafting rotas, working within budget
• Stock management
• Analysing and interpreting sales performance data and reports
• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained i.e. merchandising, admin
• Delivery of all KPI’s, meeting all company standards
• Recruitment and training of the team

Personal characteristics :

• A hands on leader, with experience in retail or a related industry sector
• Have a positive flexible approach with a can do attitude
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
• Have the confidence and ability to motivate, coach and inspire the team
• Able to numerate
• Attention to detail
• Good communicator
• Be methodical, organised and have a structure approach to work
• Spatial awareness
• Be fully flexible across the week

closing additional information :

At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team.

By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.