Cover Receptionist

Lah Property Marketing Ltd; Manchester; Hybrid; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life Assurance

Wellness scheme (24-hour confidential

LAH Training Academy

Job summary

LAH Property Marketing Ltd in Manchester is seeking a Front of House Reception – Cover Representative to provide flexible, temporary reception cover when permanent staff are absent. The role requires a welcoming, professional presence and the ability to handle administrative tasks and deliveries efficiently.

The position operates on a zero-hours basis with hourly pay between £12.90 and £14.24, including holiday pay.

Qualifications

• Positive attitude and a can-do spirit.
• Flexibility and adaptability with a strong team spirit.
• Calm under pressure and customer-focused service delivery.

Responsibilities

• Provide seamless temporary reception cover and manage the reception area.
• Greet visitors and maintain a welcoming, professional environment for clients and tenants.
• Represent stakeholders with a knowledgeable and proactive approach.
• Manage couriers, post and deliveries and perform general administrative tasks.
• Submit weekly on-site activity reports as required.

Skills

Positive attitude

Flexibility

Customer service

Calm under pressure

Excellent communication

Presentation

Social media basic use

Tools

PC literate

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Manchester

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Manchester

Salary: £14.24 per hour (including Holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Contributory Pension Scheme
• Life Assurance
• Wellness scheme, including a 24-hour confidential helpline and online GP
• LAH Training Academy