Cover Receptionist

Lah Property Marketing Ltd; Greater London; Hybrid; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Contributory pension scheme

Life assurance

Virtual GP 24/7

Wellbeing resources

Discounts across multiple businesses

Referral programme

LAH training academy

Job summary

Lah Property Marketing Ltd in London is seeking a Front of House Reception – Mobile Cover Representative to provide temporary reception cover when regular staff are away.

This zero-hours role requires a professional, welcoming presence, strong organisational skills and the ability to manage visitors, couriers and basic admin while keeping a pristine reception area.

Qualifications

• Excellent customer service and a professional appearance.
• Calm under pressure with a flexible, can-do attitude.
• Proactive communicator with strong interpersonal skills.
• PC literacy and ability to learn new software quickly.
• Building/facilities knowledge is advantageous.

Responsibilities

• Provide seamless temporary reception cover and greet visitors.
• Manage couriers, post and deliveries, and basic admin tasks.
• Represent stakeholders with a friendly, knowledgeable approach.
• On-site reporting of activity and issues as required.
• Maintain a clean, professional reception and assist tenants.

Skills

Positive attitude

Flexibility & team spirit

Calm under pressure

Customer service

Immaculate presentation

Proactive communication

PC literate

Facility/building knowledge (advantage

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: London

Compensation: £13.85 - £15.00 / hour

Description

Mobile Cover Receptionist

Location: London

Salary: £15.00 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations


• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner


• Represent key stakeholders with a knowledgeable and positive approach


• Effectively manage couriers, post, and all deliveries


• Conduct general administration tasks


• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors


• Ensure the reception area is impeccably presented at all times


• Maintain pristine vacant spaces available for viewing


• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively


• Report and manage issues through the correct processes


• Prioritize building security


• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed


• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit


• Flexibility and adaptability with a strong team spirit


• Calm under pressure


• Understanding of excellent customer service delivery


• Immaculate presentation and engaging demeanour


• Proactive with excellent communication skills


• PC literate with the ability to learn new software and be socially media competent


• Additional knowledge in building/facilities management is advantageous

Benefits

• Contributory pension scheme / life assurance


• 24 / 7 access to a virtual GP for you and your family


• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast


• Financial and legal information support


• Discounts and deals across multiple businesses


• Referral programme


• LAH training academy