Course Officer (Redeployee Applicants Only)

City St George's, University of London; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking two Course Officers to join The City Law School. You will handle day-to-day operations of programmes, respond to student queries, draft communications, maintain records, and support assessments, timetabling, and events including induction programmes.

The role requires A-Level standard or equivalent, strong IT skills (MS Office, Moodle, SITS), and excellent verbal and written communication with a high level of accuracy.

Qualifications

• Educated to A-Level standard or equivalent.
• Experience in a busy customer-focused environment.
• Experience in Higher Education or similar setting.
• Confident using IT systems, including MS Office, spreadsheets and databases.
• Well-developed verbal and written communication skills.
• Strong planning and organisational abilities.

Responsibilities

• Respond to student queries and draft student communications and documentation.
• Maintain accurate student records.
• Administer assessments and support timetabling and attendance monitoring.
• Arrange student events, including induction programmes.

Skills

Customer service

IT literacy

MS Office

Verbal communication

Written communication

Planning skills

Education

A-Level or equivalent

Tools

Moodle

SITS

Job description

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education. The School has made significant advances in both research and education and seeks to build upon that success to become one of the UK’s leading law schools as it takes advantage of the new regulatory landscape for legal education. An opportunity has arisen for two Course Officers to join us.

Responsibilities

The appointed Course Officers will be part of a team responsible for the day-to-day operations and administration of our programmes. This will include responding to student queries, drafting student communications and documentation, maintaining accurate student records, administering assessments, supporting timetabling and attendance monitoring activity and arranging student events, including the induction programme.

Person Specification

The successful candidate will be educated to A-Level standard or equivalent and have relevant experience of working in a busy customer-focused environment within a Higher Education or similar setting. They should be confident using IT systems, including MS office packages, spreadsheets and databases. Experience of Moodle and student records systems (particularly SITS) is highly desirable. The successful candidate will have well-developed verbal and written communication skills, excellent planning and organisational skills, the ability to analyse problems and identify solutions and the ability to work with a high degree of accuracy. They will also be committed to delivering high quality services to students and staff.

Additional Information

Closing date for applications:13th September 2026 at 11:59pm

Interviews are scheduled to take place on: TBC

The selection process will involve an interview and a short competency test. Interviews will last no more than 30 minutes. There will be a short competency test to follow the interview that candidates should allocate an additional 45 mins for completion (1hrs 15 minutes in total for interview and assessment). Further details will be confirmed at the interview stage.

• City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.