Courier

DHL Germany; Shrewsbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading logistics company is seeking a Courier to deliver and collect shipments efficiently. The role requires excellent customer service and strong geographical knowledge. A full UK driving license is essential. Join a dynamic team and contribute to exceptional service delivery.

Benefits

Competitive salary and quarterly bonus scheme

Generous holiday entitlement increases with service

Company pension scheme with excellent contribution rates

Life Assurance and enhanced maternity pay

Generous company sick pay

Voluntary benefits including discounts

Access to wellbeing programs

Excellent training and development opportunities

Qualifications

• Strong communication skills are essential for customer interaction.
• Good geographical knowledge to plan routes efficiently.
• Must be physically capable of handling packages and driving.

Responsibilities

• Deliver and collect shipments efficiently and on time.
• Plan and organise routes to meet customer requirements.
• Ensure excellent customer service and satisfaction.

Skills

Excellent written and verbal communication skills

Strong geographical knowledge and route planning skills

Ability to handle physical demands of the role

Full UK driving license (C1, 7.5 ton License preferred)

Experience in a multi-drop courier role and customer-facing positions

Job description

Overview

Job Title: Courier

Location: DHL International (UK) Ltd, Hortonwood 45, Hortonwood, Telford, TF1 7FA

Hours: Monday - Friday 07:00 – 17:00

About Us

At DHL, we connect people and improve lives. As a global leader in logistics, we are committed to delivering excellence and innovation. Join our team and be part of a company that values speed, passion, and a can-do attitude.

Role Purpose

As the face of DHL, our Couriers are responsible for the daily delivery and collection of shipments to and from our customers, enhancing the customer experience at every stage. This role is key to ensuring that our principles and ethos are consistently demonstrated, providing service with speed, passion, and a can-do attitude.

Key Responsibilities

• Deliver and collect shipments efficiently and on time.
• Ensure excellent customer service and satisfaction.
• Plan and organise routes to meet customer requirements.
• Handle shipments safely and follow manual handling processes.
• Adhere to all relevant operational policies and security procedures.
• Complete daily safety checks and maintain vehicle standards.
• Identify and report sales opportunities and potential security breaches.

Success Criteria

• Achieve high levels of customer satisfaction.
• Complete time-definite deliveries and collections.
• Demonstrate excellent planning and organisational skills.
• Adapt to changing routes and business needs.

Skills & Experience

• Excellent written and verbal communication skills.
• Strong geographical knowledge and route planning skills.
• Ability to handle physical demands of the role.
• Full UK driving license (C1, 7.5 ton License preferred).
• Experience in a multi-drop courier role and customer-facing positions is advantageous.

Benefits

• Competitive salary and quarterly bonus scheme.
• Generous holiday entitlement increases with service.
• Company pension scheme with excellent contribution rates.
• Life Assurance and enhanced maternity pay.
• Generous company sick pay.
• Voluntary benefits, including retail, entertainment, and gym membership discounts.
• Access to professional employee assistance and wellbeing programs.
• Excellent training and development opportunities with a focus on internal promotion.

Join Us

If you are passionate about delivering exceptional service and want to be part of a dynamic team, apply now to become a Courier at DHL International (UK) Ltd. Together, we can make a difference.

Privacy Notice

DHL International (UK) Ltd acts as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.