Counter Manager: Sales & Team Coach

The Estée Lauder Companies Inc.; Greater Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Estée Lauder Companies Inc. in the United Kingdom is seeking an Assistant Counter Manager to support the Store Manager in leading and developing the team of Sales Associates, driving sales, service and store operations.

Candidates should have supervisory and coaching experience in fast-paced cosmetics retail, with a passion for coaching others to reach their potential; training and benefits offered.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must have right to live and work in the country if invited to interview.

Responsibilities

• Lead, coach and develop the Sales Associates to achieve sales, customer service and operational targets.
• Support the Store Manager in daily store leadership and team development.
• Drive best-in-class customer service and store presentation to enhance the prestige beauty brand.

Skills

Supervisory experience

Customer service

Coaching

Retail operations

Inventory management

Cash reconciliation

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. in the United Kingdom is seeking an Assistant Counter Manager to support the Store Manager in leading and developing the team of Sales Associates, driving sales, service and store operations.

Candidates should have supervisory and coaching experience in fast-paced cosmetics retail, with a passion for coaching others to reach their potential; training and benefits offered.