Cosmetics Counter Lead & Team Coach

The Estée Lauder Companies Inc.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Counter Manager to support the Store Manager in leading a team of Sales Associates to meet sales, customer service and operational targets.

You will coach staff, drive performance, and ensure outstanding service in a fast-paced cosmetics environment, with opportunities for professional growth and a rewarding career with a global prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Skills

Customer service

Supervisory experience

Retail experience

Inventory management

Cash reconciliation

Flexibility/Availability

Coaching/Mentoring

Tools

Retail POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Counter Manager to support the Store Manager in leading a team of Sales Associates to meet sales, customer service and operational targets.

You will coach staff, drive performance, and ensure outstanding service in a fast-paced cosmetics environment, with opportunities for professional growth and a rewarding career with a global prestige beauty leader.