Counter Fraud Motor Claims Handler

MPJ Recruitment Ltd; Manchester; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Fully paid training

Pension scheme

Excellent progression opportunities

Company social events

Accessible via public transport

Job summary

MPJ Recruitment Ltd seeks an experienced Counter Fraud Motor Claims Handler in Manchester to identify and investigate fraudulent motor claims and handle a range of cases from straightforward to high value.

The role focuses on screening, investigating, and using specialist tools to build claimant profiles, with emphasis on counter fraud and credit hire experience. Suitable for individuals with strong analytical skills and detail orientation.

Qualifications

• Proven experience in motor fraud and credit hire claims from a Defendant perspective.
• Strong analytical skills and excellent attention to detail.
• Ability to interpret complex information and identify potential fraud indicators.
• Excellent communication skills and confidence liaising with internal teams and external stakeholders.
• Ability to build and maintain strong professional relationships.

Responsibilities

• Screen and investigate potentially fraudulent or exaggerated motor claims.
• Handle credit hire claims and a varied portfolio of motor fraud cases.
• Use tools to investigate claims and build claimant profiles.
• Identify fraud indicators and determine appropriate investigative action.
• Support and train colleagues on fraud identification and referral processes.

Skills

Analytical skills

Attention to detail

Fraud indicators

Communication skills

Relationship building

Tools

CUE

MIAFTR

IFIG

Mohawk

Job description

Counter Fraud Motor Claims Handler

Location: Manchester
Salary: £35,000-£42,000 DOE

Are you an experienced Motor Claims Handler with a background in counter fraud and credit hire? An exciting opportunity has arisen to join a growing business in Manchester, where you'll play a key role in identifying and investigating potentially fraudulent motor claims.

This is an excellent opportunity for someone with strong analytical skills, a keen eye for detail and experience handling motor fraud claims from a Defendant perspective.

The Role

As a Counter Fraud Motor Claims Handler, you will be responsible for screening and investigating motor claims suspected of fraud or exaggeration, handling a varied caseload ranging from straightforward claims through to delegated authority cases worth approximately £100,000.

Key responsibilities include:

• Proactively screening and investigating potentially fraudulent or exaggerated motor claims.

• Handling credit hire claims and a varied portfolio of motor fraud cases.

• Using tools such as CUE, MIAFTR, IFIG and Mohawk, alongside online research and databases, to investigate claims and build claimant profiles.

• Identifying fraud indicators and determining appropriate investigative action.

• Supporting and training colleagues on fraud identification and referral processes.

• Liaising with investigators, solicitors and industry contacts.

• Monitoring compliance with the company's fraud strategy and providing guidance to the wider Claims Team.

About You

To be successful in this role, you will have:

• Proven experience in motor fraud and credit hire claims from a Defendant perspective.

• Strong analytical skills and excellent attention to detail.

• The ability to interpret complex information and identify potential fraud indicators.

• Excellent communication skills and confidence liaising with internal teams and external stakeholders.

• The ability to build and maintain strong professional relationships.

Experience in Personal Injury claims would be advantageous but is not essential. Candidates with a Claimant-side background will also be considered.

What's on Offer?

• £35,000-£42,000 salary, depending on experience.

• 33 days' holiday.

• Fully paid training.

• Pension scheme.

• Excellent progression opportunities within a growing business.

• Company social events.

• Easily accessible via public transport.

Interested?

If you're an experienced Motor Claims Handler looking to develop your career in counter fraud, we'd love to hear from you.