Counter Fraud Investigator

Aviva; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunity – 6% of annual salary

Generous pension scheme – Aviva will contribute up to 14%

25 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Wellbeing support and resources

Job summary

A leading insurance company is looking for a Counter Fraud Investigator in Glasgow. This role involves investigating potentially fraudulent property claims, making swift decisions, and managing a personal caseload. Ideal candidates will have experience in insurance claims or investigations and will thrive in a team that values collaboration. The position offers a competitive salary and various perks including a generous pension scheme and bonus opportunities.

Qualifications

• Experience in insurance claims or end-to-end investigations is highly desirable.
• Candidates with property claims or fraud investigation background will have an advantage.
• Ability to manage personal workload is crucial.

Responsibilities

• Support property claims by investigating potentially fraudulent cases.
• Help settle genuine claims quickly while identifying fraud risks.
• Speak with customers and third parties, making quick decisions and managing caseload.

Skills

Experience in insurance claims or end-to-end investigations

Property claims or fraud investigation experience

Understanding of fraud outcomes

Ability to effectively manage personal workload

Job description

Overview

Counter Fraud Investigator – Aviva

Location: Glasgow/Perth

Counter Fraud Investigator – Salary circa £30,000

This is a great job for someone who enjoys investigating, engaging with people, and making a real difference. If you’ve worked in insurance claims or fraud prevention, we’d love to hear from you!

A bit about the job:

You’ll support property claims by investigating potentially fraudulent cases referred from various sources. Your goal will be to help settle genuine claims quickly while identifying and managing fraud risks. You’ll speak with customers and third parties, make quick decisions, and manage your own caseload. You’ll be part of a supportive team that values initiative and collaboration.

Responsibilities

• You’ll support property claims by investigating potentially fraudulent cases referred from various sources.
• Your goal will be to help settle genuine claims quickly while identifying and managing fraud risks.
• You’ll speak with customers and third parties, make quick decisions, and manage your own caseload.
• You’ll be part of a supportive team that values initiative and collaboration.

Skills and experience

• Experience in insurance claims or end-to-end investigations.
• Property claims or fraud investigation experience (desirable).
• Understanding of fraud outcomes (desirable).
• The ability to effectively manage personal workload.

What you’ll get

• Salary circa £30,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 6% of annual salary (actual amount depends on performance and Aviva’s)
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, with option to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to support you when you need it
• Up to 40% discount on Aviva products, plus other retailer discounts
• Up to £1,200 of free Aviva shares per year through the Matching Share Plan and participate in the Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Paid volunteering days and engagement with Aviva Communities
• Wellbeing support and resources

Aviva is for everyone: we welcome applications from all backgrounds and experiences. We consider flexible working options, including part-time and job shares.

To find out more about working at Aviva, take a look here. If you need an alternative method of applying, please email [e-mail]

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other
• Industries: Insurance