Council Tax Officer — Quick Start, 3-Month Contract

Brackenberry Limited; England; On-site; GBP 26,000 - 37,000; Full time

Job summary

Brackenberry Ltd is seeking a Council Tax Officer to administer accounts and billing in West Northamptonshire. The role involves applying tax legislation, processing liability changes, discounts, exemptions and Council Tax Reduction applications, while delivering a high-quality customer service to residents and stakeholders.

The post is a 3-month contract with a likely extension at the client's discretion. Immediate availability and relevant local authority experience are desirable, along with

Qualifications

• Experience in a Local Authority Revenues or Council Tax environment is desirable.
• Experience processing Council Tax accounts, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications is advantageous.
• Experience applying legislation and procedures to assess applications and maintain accurate customer records.

Responsibilities

• Maintain accurate and up-to-date Council Tax accounts, ensuring billing information and customer records are processed correctly.
• Apply relevant Council Tax legislation, case law, policies and working practices to ensure accurate billing and account administration.
• Process changes in liability, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications.
• Provide clear advice and guidance to residents, maintaining a professional and customer-focused service.
• Liaise with internal council departments and external agencies to resolve queries and support effective service delivery.

Education

GCSE English and Mathematics (grade C or equivalent)

Council Tax / Revenues administration training (advantageous)

Job description

Brackenberry Ltd is seeking a Council Tax Officer to administer accounts and billing in West Northamptonshire. The role involves applying tax legislation, processing liability changes, discounts, exemptions and Council Tax Reduction applications, while delivering a high-quality customer service to residents and stakeholders.

The post is a 3-month contract with a likely extension at the client's discretion. Immediate availability and relevant local authority experience are desirable, along with