Council Tax Officer

Brackenberry Limited; England; Sur place; GBP 26 000 - 37 000; Plein temps

Résumé du poste

Brackenberry Ltd is seeking a Council Tax Officer to administer accounts and billing in West Northamptonshire. The role involves applying tax legislation, processing liability changes, discounts, exemptions and Council Tax Reduction applications, while delivering a high-quality customer service to residents and stakeholders.

The post is a 3-month contract with a likely extension at the client's discretion. Immediate availability and relevant local authority experience are desirable, along with

Qualifications

• Experience in a Local Authority Revenues or Council Tax environment is desirable.
• Experience processing Council Tax accounts, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications is advantageous.
• Experience applying legislation and procedures to assess applications and maintain accurate customer records.

Responsabilités

• Maintain accurate and up-to-date Council Tax accounts, ensuring billing information and customer records are processed correctly.
• Apply relevant Council Tax legislation, case law, policies and working practices to ensure accurate billing and account administration.
• Process changes in liability, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications.
• Provide clear advice and guidance to residents, maintaining a professional and customer-focused service.
• Liaise with internal council departments and external agencies to resolve queries and support effective service delivery.

Formation

GCSE English and Mathematics (grade C or equivalent)

Council Tax / Revenues administration training (advantageous)

Description du poste

We are working closely alongside with local authority in West Northamptonshire to assist with the appointment of a Council tax Officer on a 3-month contract, highly likely to be extended at clients discretion.

Rate of Pay:

£19.21- £26.50 per hour

Summary:

The Council Tax Officer will be responsible for the accurate and timely administration of Council Tax accounts and billing in accordance with relevant legislation and council policies. The role involves processing account changes, assessing discounts and exemptions, administering Council Tax Reduction applications, and providing a high-quality customer-focused service to residents and stakeholders while supporting the effective collection of Council Tax.

Responsibilities:

• Maintain accurate and up-to-date Council Tax accounts, ensuring billing information and customer records are processed correctly.
• Apply relevant Council Tax legislation, case law, policies and working practices to ensure accurate billing and account administration.
• Process changes in liability, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications.
• Provide clear advice and guidance to residents, maintaining a professional and customer-focused service.
• Liaise with internal council departments and external agencies to resolve queries and support effective service delivery.

Qualifications:

• GCSE English and Mathematics at grade C or above, or demonstrable equivalent literacy and numeracy skills.
• Relevant training or qualifications in Council Tax, Revenues or Benefits administration would be advantageous.

Essentials:

• Experience in a Local Authority Revenues or Council Tax environment is desirable in the council's formal person specification.
• Experience processing Council Tax accounts, billing amendments, discounts, exemptions, disregards and Council Tax Reduction applications is advantageous.
• Experience applying legislation and procedures to assess applications and maintain accurate customer records.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.