Costa Store Manager

Places for People; Elmbridge; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme 2%

Health & fitness membership

Flexible working

Additional annual leave

Learning & development

Company pension

Healthcare cashback

Discounts on activities

Shop & cinema discounts

Extra perks and offers

Job summary

Places Leisure in Elmbridge is seeking a proactive Store Manager to run our coffee shop and lead a small team. You will drive sales, deliver outstanding service, recruit and train staff, and ensure the centre operates smoothly with strong health and safety standards.

You will manage stock, costs and profit and loss, while fostering a friendly, community-focused atmosphere and ensuring flexible working patterns to suit business needs.

Qualifications

• Experience in operating high quality hospitality or retail.
• Ability to recruit, train and manage staff to a high standard.
• Passion for customer service and driving store performance.

Responsibilities

• Manage all aspects of the coffee shop and lead the team.
• Achieve sales targets, manage stock, costs and P&L.
• Create a professional, fun working environment with high cleanliness standards.
• Ensure health and safety compliance and provide excellent customer service.

Skills

Customer service

Team leadership

Retail hospitality

Tools

POS systems

Stock management software

Job description

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.

More about your role

As store manager you'll manage all aspects of our coffee shop, consistently aiming to get the best from your store, as well as your team. You'll be recruiting, training and managing staff and lead by example. In this role you will be passionate about customer service, love great coffee and almost fanatical about driving your store and the centre as a whole forwards, bettering our communities.

As store manager you'll also efficiently handle the administrative side of your business, including sales targets, stock management, cost control and profit and loss accounts, In this role the Store Manager must also create professional and fun working environment whilst ensuring that health and safety and highest standards of cleanliness are upheld at all times.

For more information please download our job profile available on our website.

More about you

We\'re looking for someone with experience in operating high quality hospitality or retail withnatural enthusiasm for the task in hand, to develop your team and motivate them to a very high standard.

Benefits

We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• A bonus scheme for all colleagues at 2%
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs – up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more.

Being a 7 day a week business, with opening hours from dawn ‘til dusk, Places Leisure offers flexible working patterns including shift work, job share and part time working. More than 80% of colleagues at Places Leisure actually work part time.