Corporate Receptionist - Manchester

Chartwells Independent; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Corporate Receptionist for a full-time, permanent role in Manchester. The successful candidate will be responsible for managing office operations, welcoming clients, and ensuring a professional environment. With an emphasis on interpersonal skills and attention to detail, this position offers various benefits and growth opportunities.

Benefits

Travel and grocery discounts

Life assurance

Cash rewards

Contributory pension scheme

Access to wellness programs

Employee Assistance Program

Digital GP services

Learning and development opportunities

WOW Awards for recognition

One paid day for community support

Qualifications

• Positive, outgoing personality with relationship-building abilities.
• Proficiency in computer usage and communication skills.
• Ability to work independently and effectively manage workload.

Responsibilities

• Manage the office and meeting rooms efficiently.
• Welcome clients and visitors warmly.
• Handle mailroom duties and address facility-related issues.

Skills

Interpersonal skills

Attention to detail

Professional communication

Proactive attitude

Education

Experience in front-of-house customer service

Job description

As a Corporate Receptionist, you will be the welcoming face on the ground floor, engaging directly with clients and their visitors; looking after the client space; booking meeting rooms; assisting with mailroom duties, and managing the switchboard. This is a lone-working site, and you will be the key point of contact in the office for all stakeholders.

Type of contract:Full-time, Permanent role

Hours:40 per week, (Monday to Friday schedule from 8 AM to 5 PM)

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Overseeing the management of the office and meeting rooms
• Providinga warm and professional welcome to clients and their visitors
• Escorting visitors to designated locations within the premises
• Managingthe mailroom efficiently
• Addressing facility-related matters by coordinating with the appropriate teams
• Assisting with various ad-hoc queries as required

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Exhibit a positive, outgoing personality with the ability to build strong relationships with stakeholders
• Be proactive, flexible, and adaptable, demonstrating a keen attention to detail and a desire for personal and professional growth
• Present themselves with professionalism and possess strong interpersonal skills
• Be proficient in computer usage, with outstanding verbal and written communication skills, including professional telephone and email etiquette
• Demonstrate an ability to work independently and manage their own workload effectively
• Ideally, possess at least one year of front-of-house customer service experience

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.