Receptionist / Administrator - Nights - Manchester City Centre, England

Ritz Recruitment; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in Manchester seeks a dedicated Receptionist/Administrator for night shifts. This role involves ensuring a high-quality living environment, responding to resident inquiries, and facilitating operations. Ideal candidates will possess excellent communication skills, relevant experience, and a commitment to delivering top-notch customer service.

Qualifications

• Experience in front-of-house or customer service roles.
• Professional presentation and ability to prioritize tasks.
• Understanding of health and safety principles preferred.

Responsibilities

• Maintain a clean environment for residents and staff.
• Coordinate daily operations and manage resident parcels.
• Monitor security and report incidents to management.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Receptionist / Administrator - Nights - Manchester City Centre, England, Manchester

Job Details

• Location: Manchester, United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 1a4d35e9003a
• Job Views: 5
• Posted: 02.06.2025
• Expiry Date: 17.07.2025

Job Description

Manchester City Centre

Hours: Shift work, 7.15pm – 7.15am, 4 on 4 off

Salary: £25,000 per annum, plus 10% Bonus

My client offers high-spec development of 1, 2 & 3 bedroom apartments in City Centre Manchester, designed with renters in mind. The apartments feature luxury interiors, flexible lease options, and a range of prices and layouts, providing a contemporary city living experience with a community focus.

The development boasts stylish, spacious apartments with excellent amenities, offering residents a comfortable and stress-free environment.

Role Responsibilities

• Maintain a clean and tidy environment for residents and staff
• Coordinate daily operations to ensure quality service delivery
• Organise maintenance works and communicate details to residents
• Manage resident parcels and address related queries
• Process invoices to facilitate smooth payments and deliveries
• Communicate effectively with residents, contractors, and team members
• Monitor security, including GDPR compliance, building walks, and access control
• Report incidents and serious issues to management
• Proactively organize daily operations and pay attention to detail
• Organize resident events to foster community engagement
• Conduct health and safety checks regularly

Role Expectations

• Complete assigned tasks for smooth operations
• Provide clear handovers to the next shift
• Comply with health, safety, and security policies
• Deliver 5-star customer service to residents
• Follow policies and procedures to ensure operational compliance

Candidate Profile

• Excellent interpersonal and communication skills
• Experience in front-of-house or customer service roles
• Strong written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Professional presentation and confident demeanor
• Organized, proactive, and able to prioritize tasks
• A team player with a responsible attitude
• Understanding of health and safety principles (desirable)