Corporate Account Manager

TN United Kingdom; Leicester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Account Manager zur Verstärkung des Corporate-Teams in Leicester. In dieser Rolle arbeiten Sie eng mit einem talentierten Team zusammen, um außergewöhnlichen Service für unsere Kunden zu bieten. Sie werden die Möglichkeit haben, von erfahrenen Fachleuten zu lernen und Ihre Fähigkeiten in einem unterstützenden Umfeld weiterzuentwickeln. Die Position erfordert starke Kommunikationsfähigkeiten und ein Auge fürs Detail, um die Bedürfnisse der Kunden zu verstehen und langfristige Partnerschaften aufzubauen. Wenn Sie eine Leidenschaft für Kundenbeziehungen haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Mindestens 25 Tage Urlaub plus Feiertage

Betriebliche Altersvorsorge

Lebensversicherung

Einkommensschutz

Gesundheitsplan oder private Krankenversicherung

Freiwilligentage

Mitarbeiteraktienplan

Fitnessstudio-Rabatte

Qualifications

• Erfahrung mit kommerziellen/unternehmerischen Produkten ist ideal.
• Ausgezeichnete Fähigkeiten im Aufbau von Beziehungen und Kundenservice.

Responsibilities

• Erstellen von Dokumenten für neue Kunden und Anpassungen.
• Verwaltung von Versicherungs- und Kundenanfragen zu Policen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Detailorientierung

Prozessmanagement

Education

GCSE oder gleichwertig

Chartered Insurance Institute Qualifications (Cert CII/Dip CII)

Tools

Acturis

Job description

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Overview

We are looking to recruit an Account Manager to join our growing Corporate team based out of our Leicester office. Our Corporate division thrives on a culture of teamwork and collaboration. As an Account Manager, you will have the opportunity to work closely with a group of highly skilled and motivated professionals dedicated to achieving success. Our team values open communication, mutual support, and a shared commitment to delivering exceptional service to our clients.

In this dynamic environment, you will learn from experienced Account Managers and Account Executives, who will provide guidance and mentorship as you navigate your role. Collaboration is central to our team dynamics, fostering greater results and exceeding client expectations. We promote a positive, inclusive work environment where everyone's contributions are valued. Our team members come from diverse backgrounds, bringing unique perspectives that create a rich atmosphere for professional growth. We encourage innovation and are open to new ideas that can enhance our service offerings.

As part of our Corporate team, you will build strong relationships with clients in the corporate space, understanding their needs and providing exceptional account servicing support to ensure their satisfaction and long-term partnership with us.

How you'll make an impact

• Create documents for new customers, mid-term adjustments, and renewals.
• Ensure all customer details are accurately recorded and entered promptly to maintain data integrity.
• Obtain renewal terms, exploring options before providing the best solution.
• Prepare renewal closings from meeting minutes and ensure cover is bound before renewal date.
• Manage insurer and customer queries regarding policies.
• Confirm cover with insurers, process policies, and follow up on outstanding documentation.
• Handle account queries and credit control matters, highlighting concerns.
• Apply legal and regulatory policies related to internal policies and insurance contracts.

About You

• Experience with cross-class commercial/corporate products is ideal.
• Knowledge of general commercial insurance.
• Working towards or holding Chartered Insurance Institute Qualifications (Cert CII/Dip CII) is desirable.
• Educated to GCSE standard or equivalent.
• Proven ability to meet targets within a regulated framework and achieve SLAs.
• Excellent rapport-building and customer service skills with strong communication abilities.
• Detail-oriented, process-driven, and able to meet deadlines.
• Proficient in Acturis.
• Eligible to work in the UK.

Compensation and Benefits

Along with a competitive salary, we offer a range of benefits, including:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance (4x salary, with optional increase to 10x).
• Income protection covering up to 50% of income, with options to increase.
• Health cash plan or private medical insurance.
• Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care backup, and more.