Core Services Delivery Lead

Coventry Citizens Advice; Coventry; Hybrid; GBP 33,000 - 44,000; Full time

Job summary

Coventry Citizens Advice is seeking a Core Services Manager to lead the planning, delivery and development of the Core service in Coventry. The role ensures services meet contractual targets and quality standards while responding to client needs and priorities.

You will manage teams, budgets and resources, working closely with the Operations Manager, Core Coordinator and Volunteer Coordinator to ensure accessible, well-coordinated services.

Responsibilities

• Lead the planning, delivery and development of the Core service.
• Ensure services meet contractual targets, outcomes and quality standards.
• Manage budgets and resources and maintain partnerships.

Job description

Coventry Citizens Advice is seeking a Core Services Manager to lead the planning, delivery and development of the Core service in Coventry. The role ensures services meet contractual targets and quality standards while responding to client needs and priorities.

You will manage teams, budgets and resources, working closely with the Operations Manager, Core Coordinator and Volunteer Coordinator to ensure accessible, well-coordinated services.