Core Account Manager

A.B.Gee Of Ripley Ltd; Waingroves; On-site; GBP 27,000 - 37,000; Full time

Job summary

A.B. Gee Of Ripley Ltd is seeking a Core Account Manager to own and develop a portfolio of customers within the UK toy and gift distribution sector.

This hands-on role focuses on building strong relationships, spotting opportunities, and turning them into sales across new products, ranges, and promotions. You will actively manage accounts, conduct regular commercial conversations, and support the wider sales team.

Qualifications

• Experience in sales or account management is essential.
• Strong communication and relationship-building skills are required.
• Ability to identify opportunities and grow accounts through proactive engagement.

Responsibilities

• Managing and developing a portfolio of core customer accounts.
• Building strong, long-term relationships with buyers and key contacts.
• Identifying opportunities to increase sales, range and product listings.
• Proactively contacting customers and generating additional business.
• Presenting new products, brands and promotional opportunities.
• Following up on quotations, opportunities and outstanding actions.
• Monitoring account performance and taking action where sales are below expectations.
• Managing customer queries and resolving issues quickly and professionally.
• Keeping accurate records of customer activity and opportunities.
• Working closely with internal sales, buying, marketing and direct despatch teams.

Skills

Account management

Sales

Relationship building

Communication skills

Proactive outreach

Job description

Job Type: Full-time, Permanent

Working pattern: Office-based

Hours: Monday to Friday, 8:30am – 5:00pm

About A.B. Gee

A.B. Gee is a growing UK toy and gift distributor, supplying a wide range of well-known brands to retailers across the UK.

We work with everyone from independent retailers and specialist toy stores to major high street and online accounts, supplying brands including Mattel, Hasbro, Funko, Spin Master, Jazwares, Aurora, Character and many more.

We’re growing our sales team and are looking for a Core Account Manager to take ownership of a portfolio of customers and help us grow those accounts.

The Role

This is a hands-on account management role for someone who enjoys building relationships, spotting opportunities and turning them into sales.

You’ll manage a portfolio of existing customers, developing those relationships and looking for ways to increase sales through new products, additional ranges, promotions and wider opportunities.

You’ll also be expected to take a proactive approach to your accounts rather than simply waiting for orders to come in. That means understanding your customers, knowing what they buy, identifying where we can do more and having regular commercial conversations with them.

There will also be opportunities to develop new business and support the wider sales team where required.

Earnings

The role has a £27,000 basic salary with realistic OTE of £35,000+.

In addition to your salary, there is significant earning potential through our company incentive schemes, with £9,000+ per year (£750 per month) available through performance-based incentives.

There are also additional incentives available throughout the year, meaning strong performers have the opportunity to earn £37,000+ in total.

What you’ll be doing

• Managing and developing a portfolio of core customer accounts
• Building strong, long-term relationships with buyers and key contacts
• Identifying opportunities to increase sales, range and product listings
• Proactively contacting customers and generating additional business
• Presenting new products, brands and promotional opportunities
• Following up on quotations, opportunities and outstanding actions
• Monitoring account performance and taking action where sales are below expectations
• Managing customer queries and resolving issues quickly and professionally
• Keeping accurate records of customer activity and opportunities
• Working closely with our internal sales, buying, marketing and direct despatch teams

What we’re looking for

We’re looking for someone who is confident, commercially minded and genuinely enjoys dealing with customers.

You don’t need to have worked in the toy industry before, but you should have previous experience in sales or account management and be comfortable speaking to customers, building relationships and identifying opportunities.

You’ll ideally have:

• Experience in account management, sales or a similar customer-facing commercial role
• Strong communication and relationship-building skills
• Confidence speaking to customers by phone, email and in person
• A proactive approach and the ability to spot opportunities
• Good commercial awareness and an understanding of how to grow an account
• Strong organisation and the ability to manage multiple accounts and priorities
• The confidence to have commercial conversations with customers
• A willingness to learn and understand our products, customers and industry
• Good attention to detail and follow-through

Most importantly, we want someone with energy, initiative and a genuine desire to do a good job. Someone who will take ownership of their accounts, ask questions, get involved and look for ways to improve things.

We’re a growing business with a strong portfolio of brands and an expanding customer base. There is plenty of opportunity to make a real impact, develop existing accounts and take on more responsibility as the business grows.

You’ll work closely with an experienced sales team and have access to a huge range of products and brands, giving you plenty of scope to develop your commercial knowledge and build strong customer relationships.

If you’re ambitious, commercially minded and enjoy working with customers, we’d love to hear from you.