Copilot Product Owner - Enterprise AI & Productivity

Northern Trust Corporation; England; Presencial; GBP 70.000 - 100.000; Tempo integral

Resumo da vaga

Northern Trust seeks a CoPilot Product Owner to lead Personal AI enablement and product strategy within the Enterprise AI Program. You will drive end-to-end lifecycle management for Personal Productivity AI tooling, ensuring governance, adoption, and scale across regions.

Collaborating with Technology Platform Managers, you will translate strategy into execution, monitor KPIs, and balance user experience with risk and scalability to deliver measurable business outcomes.

Qualificações

• Comfortable operating a business enablement product for a technical product environment.
• Understanding of Microsoft Copilot ecosystem (M365 Copilot, Copilot Studio, agents) including enterprise deployment, usage patterns, and productivity use cases
• Knowledge of AI-powered personal productivity workflows (workflow automation, knowledge grounding, prompts, agent orchestration, collaboration enablement)
• Familiarity with enterprise AI governance, risk, and compliance frameworks (e.g., data protection, access controls, model risk, audit requirements) as applied to Copilot and enterprise AI tools
• Experience with product lifecycle management, including roadmap development, launch execution, and post-launch optimization
• Strong understanding of usage telemetry, adoption metrics, and value realization frameworks (e.g., productivity KPIs, ROI modeling, OKRs tied to Copilot adoption)
• Ability to translate business productivity needs into AI-enabled capabilities while balancing user experience, risk, and scalability
• Experience working in regulated environments with audit, risk, and compliance alignment for AI-driven solutions
• Excellent communication and problem-solving skills

Responsabilidades

• Drive discovery and innovation through personas, competitive analysis, and identification of new opportunities
• Support product planning including forecasting, requirements definition, and success metrics
• Maintain an enterprise-wide perspective to optimize efficiency, effectiveness, and productivity
• Perform risk analysis and maintain risk assessments aligned to governance frameworks and controls
• Track product KPIs (adoption, satisfaction, performance) and conduct post-launch audits to drive continuous improvement
• Monitor financial performance (capital, expenses, rate cards) and ensure alignment across regions
• Maintain product inventory, documentation, and governance artifacts with audit-ready accuracy
• Provide RFP support and expert consulting across business and technology stakeholders
• Operate cross-functionally with business, technology, risk, and compliance partners
• Ensure adherence to enterprise governance, regulatory standards, and AI control frameworks
• Develop and deliver quarterly OKRs aligned to enterprise strategy, with transparent performance reporting
• Support executive decision-making through structured insights and performance analytics
• Balance strategic direction with operational execution to deliver measurable business outcomes

Conhecimentos

Product ownership

AI governance

OKRs & metrics

Cross-functional collaboration

risk & compliance

Communication

Ferramentas

Copilot ecosystem

Descrição da vaga

Northern Trust seeks a CoPilot Product Owner to lead Personal AI enablement and product strategy within the Enterprise AI Program. You will drive end-to-end lifecycle management for Personal Productivity AI tooling, ensuring governance, adoption, and scale across regions.

Collaborating with Technology Platform Managers, you will translate strategy into execution, monitor KPIs, and balance user experience with risk and scalability to deliver measurable business outcomes.