Coordinator Trade - Digital Commerce

Michael Kors; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Cross-brand Discount

Exclusive Employee Sales

Generous Holiday Schedule

Summer Fridays

Thrive Wellness Program

LifeWorks Employee Assistance Program

Health Insurance

Pension Contribution

Job summary

A luxury lifestyle brand in London seeks a Trade Coordinator specializing in Digital Commerce. The ideal candidate will support the E-commerce function by coordinating trading activities, analyzing performance, and aligning key financial metrics. With around 2 years of experience in international retail, candidates should demonstrate strong analytical and communication skills, with a passion for E-commerce. The role offers a collaborative work environment and multiple employee benefits including health insurance and wellness programs.

Qualifications

• Approximately 2 years experience in international retail, covering planning, forecasting, and digital KPIs.
• Strong analytical skills to translate data into actionable insights.
• Proactive and eager to learn with problem-solving capability.

Responsibilities

• Support Ecommerce function to achieve growth and profitability targets.
• Forecast daily and monthly trading plans, ensuring accurate communication.
• Analyse product performance and provide data-led recommendations.
• Support forecasting and reporting for digital concessions.
• Assist with on-site optimisation strategies and A/B tests.

Skills

Ecommerce knowledge

Analytical skills

Communication skills

Time management

Relationship building

Tools

Microsoft Excel

Adobe Analytics

Tableau

Job description

I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.

We have an exciting opportunity for a Trade Coordinator – Digital Commerce based in London.

Who You Are:

A commercial, detail-oriented person with a passion for Ecommerce and strong organization, communication and management skills, able to work well to deadlines in a changing environment and perform multiple tasks effectively and concurrently.

What You’ll Do:

The Digital Commerce Trading Coordinator will support the Senior Manager, Digital Optimisation & Analysis and the Digital Commerce Team with detailed planning and forecasting for EMEA sites, aligning key financial and digital KPI’s to deliver the EMEA financial targets. Additionally, this role will assist in the coordinator of key events including sale and promotions for all EU & Global sites and concession partners.

• Support the Ecommerce function in delivering ambitious growth and profitability targets by coordinating trading activity, analysing performance, and ensuring excellent on-site execution across all digital commerce channels.
• Assist with production of daily, weekly, seasonal, and ad-hoc performance reporting across core site metrics and KPIs, proposing actionable insights to drive conversion and incremental sales.
• Work closely with the Senior Manager to forecast daily, weekly, and monthly trading plans, ensuring accurate communication of activity, volumes, and priorities with the Distribution Centre.
• Partner with Buying and Merchandising teams to align product strategies, ranges, and stock plans for key trading moments, including promotions and sale periods.
• Coordinate and distribute detailed product line lists for key trading events, clearly outlining product inclusions and exclusions to support execution across the Ecommerce team.
• Analyse product, category, and range performance, providing data-led recommendations to optimise trading performance and improve commercial outcomes.
• Analyse pricing strategies and promotional activities to ensure profitability.
• Work alongside the Digital Concessions Coordinator to manage forecasting and reporting for the digital concessions business, ensuring accuracy, consistency, and alignment with commercial targets.
• Support with weekly website audits to ensure the highest standards of excellence and that all products are merchandised within the correct categories and commercially presented online.
• Support the trading manager to create and automate reporting, while developing knowledge to become expert user for key systems.
• Produce ad-hoc and post event analysis of all site key activities, identifying insights to influence future strategy.
• Support the Senior Manager with the execution and analysis of onsite optimisation strategies and A/B tests.
• Produce and distribute post test analysis and propose actionable insight and further conversion rate opportunities.

You’ll Need to Have:

• Passionate about eCommerce with approximately 2 years’ experience in international retail, covering end-to-end planning, forecasting, and digital/financial KPIs.
• Strong analytical and numerical skills, able to translate data into actionable insights.
• Experience with web analytics and reporting tools (e.g. Adobe Analytics, Tableau, MicroStrategy), or quick lo learn new platforms.
• Advanced PC skills, particularly in Microsoft Excel, Word, and PowerPoint.
• Exposure to optimisation/testing tools (e.g. Dynamic Yield) is a plus.
• Proactive, positive, and eager to learn, with growing ownership and problem-solving capability.
• Strong communication, time-management, and relationship-building skills.

Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer –

• Cross-brand Discount
• Exclusive Employee Sales
• Generous Holiday Schedule and Vacation Days
• Summer Fridays
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo)
• Thrive Wellness Program
• LifeWorks Employee Assistance Program
• #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences
• Health Insurance and Protection Income offered
• Pension Contribution
• Season Loan Tickets
• Enhanced Maternity and Paternity Pay
• Private Health and Dental

To know more about working at Michael Kors, click here!

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V