Conveyancing Sales Progressor

SAM Conveyancing Ltd.; Beggar's Bush; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Statutory pension

20 days holiday plus extra day for each year worked

Duvet days

Birthday off

Commission for targets reached

Free annual eye test and glasses discount

Job summary

A leading conveyancing company in the UK is seeking an experienced Conveyancing Case Progressor to support clients throughout their conveyancing journey. The ideal candidate will have a conveyancing background and a strong commitment to customer service. You'll manage client files, provide updates, and liaise with professionals to ensure smooth transactions. This role offers competitive pay and additional benefits.

Qualifications

• Strong can-do attitude and happy to help clients.
• Experience in a high-pressure environment.
• Passionate about delivering exceptional customer service.

Responsibilities

• Engaging and supporting clients throughout their journey.
• Taking properties through to completion as quickly as possible.
• Providing updates on client files.
• Liaising with solicitors, surveyors, and estate agents.

Skills

Strong communication skills

Confident on the phone

Written communication skills

Problem solving

Relationship building

Education

Conveyancing background or estate agent experience

Job description

Overview

We\'re Hiring a Conveyancing Case Progressor

Due to our success and continuous growth within the business, we are looking for an experienced, strong and enthusiastic case progressor who is not shy of a challenge, has a strong can-do attitude and happy to help our clients with their conveyancing journey. To be able to help progress their transaction, get the answers they need and push for updates with their solicitors. We want to make our client\'s journey as stress-free as possible and to help guide them through the process.

We help clients move home, so this role is for a service-oriented applicant who can empathise and proactively support our clients after the sales team has had their first call. 5 out of 5 is our benchmark; it was when we started, and it will always be. This is why clients leave us the reviews we get: because we care.

The opportunity has huge growth prospects for a high-achieving individual. We reward your performance well; what you put in is what you get out.

Remuneration

Salary: £28,000 per annum (full time 8.30 am to 5:00 pm)

Perks

• Statutory pension.
• 20 days holiday (excluding bank hols) and 1 extra day each year of working for the company.
• 2 \'duvet days\' per year.
• Birthday is an extra paid day off.
• £100 commission per month if targets reached.
• Free annual eye test and £100 off a new pair of prescription glasses.

Hours

Full-time - Monday to Friday 8.30 am to 5 pm with a 1 hour lunch.

Place of work

Responsibilities

• Engaging and supporting clients throughout their journey.
• Taking properties through to completion as quickly as possible.
• Providing updates on client files.
• Demonstrating excellent knowledge of the conveyancing process.
• Liaising with solicitors, surveyors and estate agents.
• Meeting the needs and expectations of customers.
• Data management of client files.

Experience

Conveyancing background, ideally an ex-estate agent, conveyancing solicitor experience.

Skills

• Strong communication skills when talking to clients and professionals.
• Confident and articulate when talking on the phone.
• Written communication skills, including grammar and structure for emails.
• Positive, fix-any-problem attitude, with a smile.
• Thrives in a high-pressure environment.
• Passionate about delivering exceptional customer service.
• Active team player.
• Self-motivated, determined, and efficient.
• Able to represent the brand to the highest of standards at all times.
• Problem solving.
• Relationship building.

Think you\'ve got what it takes?

We know that anyone who joins SAM will grow into being an even more skilled employee so do you think you have what it takes to join us? If so prove it by applying for the job now.

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SAM Conveyancing , SAM Surveyors & SAM Mortgages & SAM are trading names of Sam Conveyancing Ltd company registration No. 08798475 (England and Wales). Our ICO reference is ZA033128. Our registered office is 19 Silwood Road, Ascot, Berkshire, SL5 0PY.

Mortgage and Insurance Advisors introduced are authorised and regulated by the Financial Conduct Authority. We comply with the Solicitors\' Code of Conduct published by the Solicitors Regulation Authority (SRA).

Your home may be repossessed if you do not keep up repayments on your mortgage.