Conveyancer / Case Handler

PLS Solicitors; West of England; Hybrid; GBP 33,000 - 52,000; Full time

Benefits offered by this job

Healthcare plan

Death in service

EAP

Counselling

Salary sacrifice

Free conveyancing

Mortgage advice

Staff discounts

Job summary

PLS Solicitors in Bristol is seeking a Conveyancer / Case Handler to join the new build team. The role starts office-based for 3 months, then hybrid with 2 days in the office and 3 days working from home.

You will manage end-to-end New Build transactions, liaise with clients, developers and solicitors, and build relationships while gradually growing your own caseload with dedicated onboarding support. A structured onboarding program, an uncapped quarterly bonus, and opportunities for progression

Qualifications

• Experience supporting conveyancing transactions.
• Ability to build and manage strong relationships with developers.
• Hands-on experience with Source of Funds checks and searches/sale enquiries.
• Strong communication and relationship-building skills.
• Excellent telephone manner and client-facing communication.
• Organised, detail-oriented and solutions-focused.
• Familiar with case management systems (Proclaim a plus).
• Experience with New Build transactions preferred but not essential.

Responsibilities

• Manage a caseload of New Build transactions from start to finish.
• Liaise with clients, developers, solicitors and other stakeholders for seamless communication.
• Prepare and review legal documents and correspondence.
• Build strong relationships with developers through excellent service.
• Maintain accurate records of all transactions on the CMS.
• Provide exceptional customer service and address client queries promptly.
• Work to exchange and revenue targets with five-star client feedback.

Skills

Experience with conveyancing

Build relationships with developers

Source of Funds checks

Searches and sale enquiries

Communication skills

Organised and detail-oriented

Casemanagement systems

Customer service focus

Tools

Proclaim CMS

Job description

Conveyancer / Case Handler - New Build Team

Location: Bristol City Centre, BS1 4ST (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

Hours: Full-time, Mon-Fri, 9:00-17:00

Salary: up to £33k base + competitive uncapped bonus (£8k+ once established)

Start date: from January 2027

Be part of something exciting in Bristol!

We're PLS Solicitors, an established and successful law firm with over 200 colleagues across our offices in Manchester, Liverpool and Teesside. Having built a strong reputation for client care and created a supportive environment where our people can develop and thrive, we're now bringing our successful New Build Conveyancing team to Bristol - and we're looking for someone to join us at the very start of this exciting next chapter.

You'll be joining a small but mighty founding team, with established developer relationships and an exciting opportunity to help us grow our presence in Bristol and the surrounding areas. You'll work closely with an experienced Conveyancer who'll provide dedicated one-to-one support, alongside the backing of our established onboarding programme - you'll gradually build up your own caseload as you develop your knowledge, with the support you need to succeed from day one.

As our Bristol office grows, you'll have the opportunity to grow with it. This is a chance to make your mark from the beginning, build strong relationships, develop your expertise and play an important part in shaping the future of the team. We're open to experienced Case Handlers as well as ambitious Conveyancing Assistants ready to take the next step in their career.

What You'll Do:

• Manage a caseload of New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
• Prepare and review legal documents and correspondence.
• Build strong relationships with developers through excellent service.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We're Looking For:

• Experience supporting conveyancing transactions - we are open to applications from experienced Case Handlers or Conveyancing Assistants looking to step up
• Ability to build and manage strong relationships with developers
• Hands-on experience with Source of Funds checks (reviewing bank statements, conducting checks directly) and searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results
• Experience with New Build transactions is preferred but not essential

What You'll Get in Return:

• supportive, structured 6-month onboarding programme that combines MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance
• A unique opportunity to help shape our Bristol team from the beginning, with the chance to grow alongside the office as we expand.
• Dedicated one-to-one support from an experienced New Build Case Handler
• Study support options (employer-funded after 18 months for pathways such as CILEx and CLC) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: healthcare plan, death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?

We're a fast-growing, modern law firm where people come first. But don't just take our word for it! In 2026, we were recognised in the Sunday Times Best Places to Work awards in the medium-sized business category.

We're equally proud of the service we provide our clients, having won Best Law Firm for Conveyancing at the First Time Buyer Readers' Awards 2026 and Outstanding Client Care at The Conveyancing Awards 2026.

These achievements reflect what matters to us: looking after our people, delivering an excellent service and continually raising the bar. Join a supportive, ambitious team where you can develop your career, be yourself and make your mark as we grow our Bristol office.