Control Tower Operations Leader

Apply now!; World's End, Coleshill CP; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Life Assurance

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato is a leading global 3PL provider; the role focuses on overseeing the control tower within a distribution centre in the East Midlands. You will lead a small team of SAP users, ensure end-to-end visibility, coordinate with stakeholders, and maintain SLA performance while driving efficiency.

The Operations Leader will analyse data, plan daily activities, and implement process improvements to keep goods flowing smoothly across the network.

Qualifications

• Proven experience in logistics, supply chain, or distribution centre operations.

Responsibilities

• Act as a central point of contact for issue escalation and resolution across warehouse and customer service teams.
• Supervise and support the control tower team to monitor daily distribution operations plus train, mentor and evaluate the performance of the control tower staff.
• Collaborate with internal and external stakeholders to proactively resolve inbound / outbound issues or delays.
• Analyse and evaluate data to make operational improvements.
• Steering, coordinating, and implementing processes as well as planning the daily business activities.
• Participating in resource planning (staff and infrastructure)
• Identifying issues or problems and initiating corrective measures and success control

Skills

WMS SAP

Leadership

Analytical skills

Communication

Attention to detail

Prioritisation

Tools

SAP

Job description

Arvato is a leading global 3PL provider; the role focuses on overseeing the control tower within a distribution centre in the East Midlands. You will lead a small team of SAP users, ensure end-to-end visibility, coordinate with stakeholders, and maintain SLA performance while driving efficiency.

The Operations Leader will analyse data, plan daily activities, and implement process improvements to keep goods flowing smoothly across the network.