Onsite Control Tower Operator – Logistics Coordination

Arvato; Wellingborough; Hybrid; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance 4x Salary

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato is seeking a Control Tower Operator in Wellingborough to monitor daily operations, coordinate workflows and ensure service levels. You will work cross-functionally with warehouse, transport, planning and management teams to resolve issues using SAP WMS and supported systems.

You will contribute to continuous improvement, maintain accurate records and provide timely updates to stakeholders while maintaining a calm, proactive approach under pressure in a fast-paced logistics environment.

Qualifications

• Experience in a logistics, warehouse, transport, supply chain or environment.
• Experience on WMS SAP – essential.
• Strong communication and coordination skills.
• Good IT skills, particularly Microsoft Excel and other operational systems.
• The ability to analyse information and identify issues quickly.
• Excellent organisational and time-management skills.
• A calm and professional approach when working under pressure.
• The proactive approach to problem solving and continuous improvement.

Responsibilities

• Monitor daily operational activity and performance across the site.
• Coordinate and prioritise workflows to support the smooth running of the operation.
• Identify operational issues, delays and exceptions and take appropriate action within our SAP WMS system.
• Work closely with warehouse, transport, planning and management teams to resolve issues.
• Monitor KPIs and operational data, highlighting trends and areas requiring attention.
• Maintain accurate records and provide clear and timely updates to relevant stakeholders.
• Support the investigation and resolution of operational problems.
• Ensure processes and procedures are followed consistently.
• Communicate effectively with internal teams and key stakeholders.
• Contribute to continuous improvement initiatives across the operation.

Skills

Organised

Proactive

Solution-focused

Attention to detail

Communication skills

Time-management

Tools

SAP WMS

Microsoft Excel

Job description

Arvato is seeking a Control Tower Operator in Wellingborough to monitor daily operations, coordinate workflows and ensure service levels. You will work cross-functionally with warehouse, transport, planning and management teams to resolve issues using SAP WMS and supported systems.

You will contribute to continuous improvement, maintain accurate records and provide timely updates to stakeholders while maintaining a calm, proactive approach under pressure in a fast-paced logistics environment.