Control Room Technician - Rolling Stock

Rullion Limited; Southampton; On-site; GBP 35,000 - 49,000; Full time

Job summary

Rullion Limited is seeking four experienced Control Room Technicians for a busy rail operation in the UK. The role involves providing rapid technical support during train service, diagnosing faults and coordinating responses to in-service issues from the control room.

Ideal candidates will have substantial rolling stock experience, EMU knowledge, and familiarity with ORBITA or similar monitoring systems. The position is on-site in Basingstoke with a 6-month contract and shift patterns including

Qualifications

• Strong rail and rolling stock engineering background.
• Experience investigating and resolving technical faults.
• Knowledge of ORBITA or similar rail monitoring systems.
• Experience using computer-based asset management systems/EAM.
• Good IT skills, including Microsoft Excel.
• Excellent communication and interpersonal skills.
• Strong leadership and decision-making abilities.
• Methodical approach with attention to detail and record keeping.

Responsibilities

• Work closely with customer Control Room staff to provide technical support during train service.
• Manage and coordinate responses to in-service faults.
• Monitor live ORBITA feeds and respond quickly to alerts.
• Carry out remote investigations using ORBITA, OTMR, CCTV and other systems.
• Analyse faults and provide detailed information and investigation packs to technicians.
• Raise and manage work orders using the EAM system.
• Coordinate activities relating to in-service failures and provide rapid technical support to operations teams.
• Support planning activities and maintain accurate technical records.
• Present clear electrical/mechanical engineering solutions to the customer.

Skills

Rail engineering

EMU knowledge

Fault diagnosis

Asset management systems

Excel / IT skills

Communication

Leadership

Attention to detail

Education

HNC or equivalent in Electrical or Mechanical Engineering

Tools

ORBITA

OTMR

CCTV

EAM systems

Job description

Control Room Technician

Location: Basingstoke ROC- RG21 4FS
Interview Location: Wimbledon - On-Site Interview
Contract: 6 month
Pay: £25.18 per hour PAYE, £34.15 - £35.74 per hour Umbrella

Shift Pattern - Panama Roster

The role operates on a rotating Panama shift pattern, including days and nights:

• 5 days: 07:00-19:00, followed by 5 days off.
• 4 nights: 19:00-07:00, followed by 3 days off.
• 5 days: 8.5-hour cover shift, followed by 4 days off.
• 2 days: 07:00-19:00 + 3 nights: 19:00-07:00, followed by 4 days off.

Ready to take the next step in your rail engineering career?

We're looking for 4 experienced Control Room Technicians to join a busy rail operation in Basingstoke. This is an excellent opportunity for a Rolling Stock Engineer or experienced rail technician looking to progress into a technically focused control room role.

You'll play a key role in supporting the customer's Control Room team while trains are in service, providing rapid technical support and remote fault diagnosis to help resolve performance issues and in-service failures.

This is a role where your technical knowledge can make a real difference - identifying issues, analysing live data and providing clear engineering solutions to keep the railway moving.

What will you be doing?

• Work closely with customer Control Room staff to provide technical support during train service.
• Manage and coordinate responses to in-service failures.
• Monitor live ORBITA feeds and respond quickly to emerging issues and alerts.
• Carry out remote investigations using ORBITA, OTMR, CCTV and other available systems.
• Analyse faults and provide technicians or depot teams with detailed technical information and investigation packs.
• Raise and manage work orders using the EAM system.
• Coordinate activities relating to in-service failures and provide rapid technical support to operational teams.
• Support planning activities and ensure accurate technical records are maintained.
• Present clear and practical electrical/mechanical engineering solutions to the customer.

What are we looking for?

We're looking for someone with a strong rail and rolling stock engineering background, who is confident analysing technical problems and communicating solutions in a time-critical environment.

You'll ideally have:

• HNC or equivalent in Electrical or Mechanical Engineering - desirable.
• Strong EMU technical knowledge.
• Previous rail experience, either in rolling stock maintenance or train riding.
• Experience investigating and resolving technical faults.
• Knowledge of ORBITA or similar rail monitoring systems.
• Experience using computer-based asset management systems/EAM.
• Good IT skills, including Microsoft Excel.
• Excellent communication and interpersonal skills.
• Strong leadership and decision-making abilities.
• A methodical approach with excellent attention to detail and record keeping.

Why apply?

This is a fantastic opportunity to move into a high-impact technical control room position, using your rolling stock knowledge in a role that combines fault diagnosis, live operational support, technical decision-making and customer interaction.

If you have the rail engineering experience and technical ability to diagnose problems, make decisions and keep trains moving, we want to hear from you.

Please note: Interviews will be held on-site in Wimbledon.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.