Control Room Technician - Rolling Stock

Rullion Managed Services; Little London; On-site; GBP 47,000 - 48,000; Part time

Job summary

Rullion Managed Services is seeking 4 experienced Control Room Technicians to join a busy rail operation in Basingstoke. This is an excellent opportunity for a rolling stock engineer or rail technician looking to progress into a technically focused control room role.

You’ll play a key role supporting the customer’s Control Room team while trains are in service, providing rapid technical support and remote fault diagnosis to keep the railway moving. Interviews will be held on-site in Wimbledon.

Qualifications

• Strong rail and rolling stock engineering background.
• Desirable HNC or equivalent in Electrical or Mechanical Eng.
• Experience with ORBITA or similar rail monitoring systems.
• Experience using asset management systems/EAM.
• Good IT skills including Excel.
• Excellent communication and interpersonal skills.
• Leadership and decisive thinking with attention to detail.

Responsibilities

• Work with control room staff to provide technical support during train service.
• Manage responses to in-service failures.
• Monitor live ORBITA feeds and respond to alerts.
• Carry out remote investigations using ORBITA, OTMR, CCTV and other systems.
• Analyze faults and provide detailed information to technicians or depot teams.
• Raise and manage work orders using the EAM system.
• Coordinate activities related to in-service failures and provide rapid support.
• Support planning activities and maintain technical records.
• Present clear electrical/mechanical engineering solutions to the customer.

Skills

Rail engineering

Technical problem solving

Communication skills

Leadership

Record keeping

Education

HNC in Electrical or Mechanical Eng

Tools

ORBITA

OTMR

CCTV

EAM

Job description

Control Room Technician

Location: Basingstoke ROC- RG21 4FS

Interview Location: Wimbledon - On-Site Interview

Contract: 6 month

Pay: £25.18 per hour PAYE, £34.15 - £35.74 per hour Umbrella

Shift Pattern - Panama Roster

The role operates on a rotating Panama shift pattern, including days and nights:

5 days: 07:00-19:00, followed by 5 days off.

4 nights: 19:00-07:00, followed by 3 days off.

5 days: 8.5-hour cover shift, followed by 4 days off.

2 days: 07:00-19:00 + 3 nights: 19:00-07:00, followed by 4 days off.

Ready to take the next step in your rail engineering career?

We're looking for 4 experienced Control Room Technicians to join a busy rail operation in Basingstoke. This is an excellent opportunity for a Rolling Stock Engineer or experienced rail technician looking to progress into a technically focused control room role.

You’ll play a key role in supporting the customer’s Control Room team while trains are in service, providing rapid technical support and remote fault diagnosis to help resolve performance issues and in-service failures.

This is a role where your technical knowledge can make a real difference - identifying issues, analysing live data and providing clear engineering solutions to keep the railway moving.

What will you be doing?

• Work closely with customer Control Room staff to provide technical support during train service.


• Manage and coordinate responses to in-service failures.


• Monitor live ORBITA feeds and respond quickly to emerging issues and alerts.


• Carry out remote investigations using ORBITA, OTMR, CCTV and other available systems.


• Analyse faults and provide technicians or depot teams with detailed technical information and investigation packs.


• Raise and manage work orders using the EAM system.


• Coordinate activities relating to in-service failures and provide rapid technical support to operational teams.


• Support planning activities and ensure accurate technical records are maintained.


• Present clear and practical electrical/mechanical engineering solutions to the customer.

What are we looking for?

We're looking for someone with a strong rail and rolling stock engineering background, who is confident analysing technical problems and communicating solutions in a time-critical environment.

You’ll ideally have:

• HNC or equivalent in Electrical or Mechanical Engineering - desirable.


• Strong EMU technical knowledge.


• Previous rail experience, either in rolling stock maintenance or train riding.


• Experience investigating and resolving technical faults.


• Knowledge of ORBITA or similar rail monitoring systems.


• Experience using computer-based asset management systems/EAM.


• Good IT skills, including Microsoft Excel.


• Excellent communication and interpersonal skills.


• Strong leadership and decision-making abilities.


• A methodical approach with excellent attention to detail and record keeping.

Please note: Interviews will be held on-site in Wimbledon.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants