Control Room Team Manager

GXO Logistics, Inc.; Bradford; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Dental insurance

Company pension scheme

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics, Inc. at the M&S Foods site in Bradford seeks a skilled Control Room Team Manager to lead the operation, drive performance and develop colleagues.

You will coordinate with Operations, Transport, Planning and Stock to deliver on service and efficiency targets. The role is full-time and permanent, operating 14:00–22:00 on a 5-from-7 rota, with a salary of up to £34,000 and 33 days of annual leave.

Qualifications

• Experience leading and developing teams within a warehouse/logistics environment.
• Strong planning and problem-solving skills under pressure.
• Excellent communication and stakeholder management abilities.
• Proficiency with Microsoft Excel and PowerPoint.

Responsibilities

• Lead, motivate and develop the Control Room team to achieve operational targets.
• Manage order flow and prioritisation to meet transport plans.
• Drive continuous improvement in processes, efficiency and service levels.
• Ensure compliance with GXO procedures, health & safety standards, and best practices.

Skills

Team leadership

Operational planning

Problem solving

Communication

Stakeholder management

Analytical skills

MS Office (Excel/PowerPoint)

Tools

WMS (JDA)

Job description

Are you an experienced warehouse leader who thrives in a fast-paced operational environment? Can you keep multiple priorities moving while ensuring service, safety and compliance are never compromised? Do you have the drive to develop high-performing teams and continuously improve operational performance?

We are looking for a Control Room Team Manager to join our M&S Foods site in Bradford. You will take ownership of the Control Room operation, ensuring the smooth flow of orders, effective team leadership and excellent customer service. Working closely with operational teams and key stakeholders across the site, you'll play a vital role in driving performance, developing colleagues and ensuring the operation delivers against challenging service and efficiency targets.

This is a full-time, permanent role, working any 5 from 7 - 14:00 to 22:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £34,000 per annum and 33 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Leading, motivating and developing the Control Room team to deliver operational excellence and achieve performance targets


• Managing order flow and prioritisation to ensure customer orders are released and fulfilled in line with transport plans and operational requirements


• Driving a culture of continuous improvement by identifying opportunities to enhance processes, efficiency and service levels


• Ensuring compliance with GXO procedures, health & safety standards and operational best practices across the department


• Building strong relationships with stakeholders across Operations, Transport, Planning, Stock, HR and other support functions to effectively manage risks and resolve issues

What you need to succeed at GXO:

• Experience leading and developing teams within a warehouse, logistics or distribution environment.


• Strong operational planning and problem-solving skills with the ability to make effective decisions under pressure


• Experience working with Warehouse Management Systems (WMS), ideally JDA, and operational flow management


• Excellent communication and stakeholder management skills with the ability to influence and build strong working relationship


• Strong analytical and reporting skills, with proficiency in Microsoft Office applications including Excel and PowerPoint

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.