Control Room Operator

Centrica Plc; Windsor; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join a leading energy company as a Control Room Operator in Windsor, where you will monitor and manage energy assets while ensuring operational efficiency and compliance. We value sustainability and provide a dynamic work environment that encourages growth and collaboration among a dedicated team. This role offers a unique opportunity to contribute to a greener future while developing your technical skills.

Qualifications

• Experience in mechanical or electrical engineering, support desk, IT, or energy management.
• Technical education is beneficial.
• Ability to work in a 24/7 service environment.

Responsibilities

• Monitor CBS and customer assets to maximize efficiency.
• Manage event notifications and ensure effective communication.
• Produce performance reports and follow safety procedures.

Skills

Data Interpretation

Problem Solving

Communication

Education

ONC, HNC, or equivalent in a technical field

Tools

Windows software

Job description

Join us, be part of more.

We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers—one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to positive change in communities. Here, you can find purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently—we make it, store it, move it, sell it, and mend it.

About your team:

At Centrica Business Solutions, we partner with over 7,000 organisations globally to help balance planet and profit. We build, operate, and maintain onsite energy assets like Solar PV and CHP to help businesses save the planet and money. We are also transforming the UK’s energy landscape by developing a 900MW portfolio of solar farms and battery storage assets.

A Control Room Operator is needed for our Energy & Controls Centre, part of the O&M function of CBS. The role involves monitoring remote assets including Peaking Plant Gas Engines, BEMS, CHP, GSHP, solar PV, and BESS installations.

The Control Room is based in Windsor and requires onsite presence. You will join a 6-person team providing 24/7 service. The shift pattern is yet to be confirmed but may include night shifts.

The Control Room Operator should be skilled in interpreting data from multiple sources, responding promptly to notifications, and following procedures to resolve and escalate issues. They are responsible for minimizing unplanned outages and will use Windows software daily.

Accountabilities:

• Monitor CBS and customer assets to maximize efficiency.
• Manage and prioritize event notifications to meet contractual obligations.
• Communicate professionally with internal and external stakeholders.
• Maintain accurate records on our monitoring tools.
• Ensure effective handovers between shifts for safety and continuity.
• Work efficiently within SLA-driven environment.
• Produce reports on asset performance.
• Follow company policies, procedures, and ethics.

Experience:

Experience in one of the following areas is required:

• Mechanical or electrical engineering.
• Support desk.
• IT support.
• Energy management.

Education:

• ONC, HNC, or equivalent in a technical field is beneficial but not essential.

Why should you apply?

We’re not perfect but we’re a people-focused place. We support diverse realities and offer flexible rewards to meet your needs. Learn more at our careers page.

If you're energetic, passionate about sustainability, and eager to grow, join us to find your purpose where your voice matters, growth is prioritized, and your ambitions are supported.

Help us, help you. Share your information throughout our recruitment process to help us understand and support your journey.