London Tideway Tunnels Control Room Operator

Thames Water Utilities Limited; London; On-site; GBP 33,000 - 39,000; Full time

Job summary

A leading company in the UK's water industry is seeking a London Tideway Tunnels Control Room Operator to manage vital wastewater systems. The position offers a competitive salary and requires experience with SCADA systems, ensuring safety and compliance while protecting the River Thames from environmental impact. Join a dynamic team dedicated to providing a sustainable future for water management.

Benefits

Contributory pension scheme

Personal medical assessments

Wider benefits scheme

Qualifications

• Experience in user process control is desirable.
• Knowledge of Water Industry Operations including Combined sewers, Overflows, and Pumping Stations.
• Full UK Driving Licence required.

Responsibilities

• Monitor the London Tideway Tunnels and critical pumping stations using SCADA.
• Respond to reactive situations to mitigate risks of flooding.
• Maintain electronic shift logs and compile handover documents.

Skills

Communication

Data Analysis

Fault-finding

Problem-solving

IT Competency

Tools

SCADA

GIS

Excel

Word

PowerPoint

Job description

Job title London Tideway Tunnels Control Room Operator Ref 40026 Division Asset Operations & Capital Delivery Location Beckton - IG11 0AD Contract type Permanent Full/Part-time Full-time Hours 12 hours Rotating Shift Pattern Salary Offering a salary up to £39,000 per annum depending on skills and experience Job grade A Closing date 17/06/2025

We are looking for a London Tideway Tunnels Control Room Operator to join Thames Water permanently.

This role is required as part of a shift team to commission and operate the London Tideway Tunnels.
This is an opportunity to commission and operate the largest wastewater tunnel system in the UK.

• 12-Hour Rotational Shift Pattern.
• This role is based at Beckton, IG11 0AD.

What will you be doing as a London Tideway Tunnels Control Room Operator?

• Protecting the River Thames from combined sewer overflows.
• Using SCADA, monitor the performance of all critical SPS and the London Tideway Tunnels· Proactively identify and report the unavailability of key assets to ensure we are well prepared ahead of adverse weather.
• Responsible for the overall operation of the London Tideway Tunnels (LTT), Greenwich Sewage Pumping Station. (SPS) Abbey Mills SPS, and the Tideway PS (including the flow and storm transfer systems)
• Monitoring weather patterns and assessing weather forecasts to activate the different modes of operation.
• Responding to specific reactive situations to mitigate risk, catchment flooding, or impact on the environment.
• Complete reports and contribute to the effectiveness of LTT Quality Management Systems (QMS) by complying with the Quality Policy and Quality Objectives.
• Maintain electronic shift logs, compile end-of-shift handover documents and allow time for start and end-of-shift handovers.
• Ensure compliance with company health and safety policies.

What should you bring to the role?

• Experience in user process control is desirable.
• Experience using similar SCADA or GIS systems is desirable.
• Knowledge of Water Industry and Wastewater Network Operations, including Combined sewers, Overflows, Storm Relief Sewers, and Pumping Stations, is desirable.
• A basic understanding of Hydraulic Systems.
• Ability to accurately analyse data and present conclusions.
• Excellent communication skills, both written and verbal.
• Proactive, organised, and methodical approach.
• Fault-finding and problem-solving skills.
• Competent with IT systems, Excel, Word, email, and PowerPoint.
• Ability to work and make key decisions in demanding situations.
• Due to the nature of the role, a FULL UK Driving Licence is essential.

What’s in it for you?

• Offering a salary up to £39,000 per annum, depending on skills and experience.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.