Control Room Officer - Investigations Support (On-Call)

HM Revenue & Customs; Gillingham; On-site; GBP 27,986 - 34,205; Full time

Benefits offered by this job

Civil Service Pension contributions

Flexible and hybrid working options

Generous leave allowance

Job summary

A Government Agency in Gillingham is hiring a Control Room Officer. The role involves supporting investigators in a shift-based environment, monitoring technical systems, and requires strong communication skills. Applicants should have experience in the criminal justice arena and be prepared for on-call duties. The position offers a full-time salary of £31,096 plus flexible working options and substantial pension contributions.

Qualifications

• Experience of working in the criminal justice arena, particularly criminal investigations.
• Ability to operate various communication systems.
• Capacity to handle on-call responsibilities with rapid response.

Responsibilities

• Support HMRC Investigators and Intelligence Officers in the Control Room.
• Monitor and operate the Control Room software.
• Handle calls and requests from operational staff.

Skills

Good IT skills

Strong communication skills

Experience in criminal justice

Tools

Microsoft Office 365

Control Room software

Job description

A Government Agency in Gillingham is hiring a Control Room Officer. The role involves supporting investigators in a shift-based environment, monitoring technical systems, and requires strong communication skills. Applicants should have experience in the criminal justice arena and be prepared for on-call duties. The position offers a full-time salary of £31,096 plus flexible working options and substantial pension contributions.