Control Room Manager

GXO Logistics, Inc; Peterborough; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Dental plan

Workplace pension

GXO University

High street discounts

Cycle to work scheme

Job summary

GXO is seeking a Control Room Manager for the Mountain Warehouse operation in Peterborough. The role runs from 08:00 to 16:30 and involves leading the Control Room to optimise real-time workflow and system performance in a highly automated distribution centre.

You will coordinate across operations, engineering and automation teams, driving continuous improvement and supporting the automation journey with data-led decisions.

Qualifications

• Proven operational leadership experience in a fast-paced logistics environment.
• Experience working with automation, advanced systems or technology-driven operations.
• Strong analytical capability with data-driven decision making.
• Experience leading teams through change or transformation.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead the Control Room function and make real-time operational decisions to optimise workflow and system performance.
• Coordinate between operations, engineering and automation teams, manage escalations and resolve challenges.
• Analyse operational and automation data to identify trends and opportunities for improvement.
• Support the automation journey by embedding new technologies and refining processes.
• Build and develop a high-performing Control Room team with a culture of data-led decisions.

Skills

Operational leadership

Automation experience

Data analysis

Stakeholder management

Team leadership

Communication skills

Job description

Are you passionate about data, automation and operational excellence? Do you enjoy making real-time decisions that drive performance in a fast-paced environment? Are you excited by the opportunity to help shape the future of a highly automated logistics operation?

Here at GXO, we're recruiting for a Control Room Manager to join our Mountain Warehouse operation in Peterborough, from 08:00 to 16:30. This is a unique opportunity to play a leading role in an exciting automation transformation, supporting the journey from a partially automated operation to a fully integrated, highly automated distribution centre.

Working at the heart of the operation, you'll lead the Control Room function, using real-time data, systems insight and operational expertise to optimise performance, drive decision-making and ensure seamless collaboration between operations, engineering and technology teams.

Pay, benefits and more:

We’re looking to offer a salary ofup to £50,000 per annum. In addition, we offer 25 days of annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many perks such as a variety of high street discounts, a cycle to work scheme andour continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Lead the Control Room function, making real-time operational decisions to optimise workflow, maximise system performance and ensure service levels are consistently achieved
• Act as the central point of coordination between operations, engineering and automation teams, managing escalations and ensuring effective resolution of operational challenges
• Analyse operational and automation data to identify trends, risks and opportunities, translating insight into actions that drive performance improvements
• Support the ongoing automation journey by embedding new technologies, refining processes and developing operational strategies that maximise automation capability
• Build and develop a high-performing Control Room team, fostering a culture of continuous improvement, systems thinking and data-led decision-making

What you need to succeed at GXO:

• Proven operational leadership experience within a fast-paced logistics, warehousing, manufacturing or automated environment
• Experience working with automation, advanced systems or technology-driven operations, with the ability to understand system behaviour and operational impact
• Strong analytical capability, with experience using data to drive decisions, improve performance and solve complex operational challenges
• Demonstrable experience leading teams through change, transformation or continuous improvement initiatives
• Excellent communication and stakeholder management skills, with the ability to influence, collaborate and build strong relationships across multiple functions

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.