Contracts Operations Manager

Bis Henderson Recruitment; Witney; On-site; GBP 47,000 - 63,000; Full time

Job summary

Bis Henderson Recruitment seeks a Contracts Operations Manager in Oxfordshire. The role oversees daily warehouse operations for a high-profile organic food client, ensuring safe, accurate, and timely handling of products across retail, pubs, wholesale and e-commerce.

You will contribute to operational improvement, lead teams in a fast-paced setting, and support the planned warehouse management system implementation as part of a succession plan for broader leadership responsibilities.

Qualifications

• Experience in a warehouse supervisory or management role in a fast-paced environment.
• Experience leading teams and driving operational performance.
• Strong organisational skills and attention to detail.
• Understanding of stock control and accuracy principles.
• Good communication and stakeholder management skills.
• Confidence using operational systems and reporting tools.

Responsibilities

• Manage day-to-day performance of the operation ensuring safe, accurate and efficient handling of products.
• Lead and develop warehouse teams to deliver against targets in a fast-paced environment.
• Drive operational improvements and systemic changes, including warehouse management system implementation.
• Support open-book, 3PL contract environment and maintain strong stakeholder relationships.

Skills

Warehouse supervisory experience

Team leadership

Organisational skills

Stock control & accuracy

Communication & stakeholder management

Operational systems & reporting tools

Job description

Contracts Operations Manager

Oxfordshire

£55,000

Summary

This is a key operational leadership role managing warehouse operations for a high-profile organic food customer within a transparent, open book 3PL contract environment.

The Contracts Operations Manager will have full responsibility for the day-to-day performance of the operation, ensuring safe, accurate, and efficient handling of fresh and ambient products supplying retail stores, pubs, wholesale customers, and e-commerce channels, often within short lead times.

This position offers a genuine opportunity for progression. The successful candidate will be developed to take on broader operational responsibility as part of a planned succession when the current Warehouse & Contracts Manager retires.

The role therefore suits an ambitious individual looking to step into a larger leadership position and play a meaningful role in shaping the future of the operation.

A key part of the role will be contributing to operational improvement and supporting the planned implementation of a warehouse management system, helping transition the operation from predominantly paper-based processes to more efficient digital workflows.

Skills, Knowledge, and Experience Essential:

• Experience in a warehouse supervisory or management role in a fast-paced environment.
• Experience leading teams and driving operational performance.
• Strong organisational skills and attention to detail.
• Understanding of stock control and accuracy principles.
• Good communication and stakeholder management skills.
• Confidence using operational systems and reporting tools.

Desirable:

• Experience in food, FMCG, or temperature-controlled environments.
• Experience working within a 3PL environment.
• Experience supporting or implementing warehouse management systems.
• Understanding of multi-channel fulfilment including e-commerce.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.