Contracts Operations Manager

Bis Henderson; Witney; On-site; GBP 50,000 - 61,000; Full time

Job summary

Bis Henderson Recruitment in Oxfordshire is seeking a Contracts Operations Manager to lead warehouse operations for a high-profile organic food customer. You will be responsible for the day-to-day performance, ensuring safe, accurate, and efficient handling of products across retail, pub, wholesale and e-commerce channels.

The role offers progression opportunities as the current Manager retires, with a focus on operational improvement and supporting the planned warehouse management system

Qualifications

• Experience in a warehouse supervisory or management role in a fast-paced environment.
• Ability to lead teams and drive operational performance.
• Strong organisational skills and attention to detail.
• Understanding of stock control and accuracy principles.
• Good communication and stakeholder management skills.
• Confidence using operational systems and reporting tools.

Responsibilities

• Manage day-to-day operation of the warehouse.
• Ensure safe, accurate, and efficient handling of fresh and ambient products.
• Coordinate supply to retail stores, pubs, wholesale, and e-commerce.
• Drive operational improvement and support warehouse management system implementation.
• Contribute to succession planning and leadership development.

Skills

Leadership

Organisational skills

Stock control

Stakeholder management

Operational systems

Tools

Warehouse management systems

Job description

Contracts Operations Manager

Oxfordshire

£55,000

Summary

This is a key operational leadership role managing warehouse operations for a high-profile organic food customer within a transparent, open book 3PL contract environment.

The Contracts Operations Manager will have full responsibility for the day-to-day performance of the operation, ensuring safe, accurate, and efficient handling of fresh and ambient products supplying retail stores, pubs, wholesale customers, and e-commerce channels, often within short lead times.

This position offers a genuine opportunity for progression. The successful candidate will be developed to take on broader operational responsibility as part of a planned succession when the current Warehouse & Contracts Manager retires.

The role therefore suits an ambitious individual looking to step into a larger leadership position and play a meaningful role in shaping the future of the operation.

A key part of the role will be contributing to operational improvement and supporting the planned implementation of a warehouse management system, helping transition the operation from predominantly paper-based processes to more efficient digital workflows.

Skills, Knowledge, and Experience Essential:

* Experience in a warehouse supervisory or management role in a fast-paced environment.

* Experience leading teams and driving operational performance.

* Strong organisational skills and attention to detail.

* Understanding of stock control and accuracy principles.

* Good communication and stakeholder management skills.

* Confidence using operational systems and reporting tools.

Desirable:

* Experience in food, FMCG, or temperature-controlled environments.

* Experience working within a 3PL environment.

* Experience supporting or implementing warehouse management systems.

* Understanding of multi-channel fulfilment including e-commerce.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role