Contracts Manager - FM & Client Delivery

Artic Building Services Limited; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Sickness Scheme

Job summary

Artic Building Services Limited is seeking a Contracts Manager in London to profitably manage contracts in line with specification, ensuring resources meet service delivery and budget targets, while complying with contract and legislative requirements for client management.

You will be the primary client contact, manage variations, monitor KPI/SLA performance for PPM and Reactive work, support credit control, and guide Helpdesk.

Responsibilities

• Communication with clients and stakeholders
• Primary contact with Client’s representatives
• Manage variations to the contract
• Measuring Client’s Profit & Loss individually
• Support Credit control
• Provide instruction and guidance to Helpdesk when required
• Team Responsibility and morale
• Track KPIs & SLAs – PPM & Reactive
• Responsible for team stats
• Monitor Sub Contractors activities on your allocated site
• Uphold Company rules and procedures
• Adhere to health and safety laws and policies
• Undertake any other duties as determined by Company

Job description

Artic Building Services Limited is seeking a Contracts Manager in London to profitably manage contracts in line with specification, ensuring resources meet service delivery and budget targets, while complying with contract and legislative requirements for client management.

You will be the primary client contact, manage variations, monitor KPI/SLA performance for PPM and Reactive work, support credit control, and guide Helpdesk.