Contracts Manager

Artic Building Services Limited; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Sickness Scheme

Job summary

Artic Building Services Limited is seeking a Contracts Manager in London to profitably manage contracts in line with specification, ensuring resources meet service delivery and budget targets, while complying with contract and legislative requirements for client management.

You will be the primary client contact, manage variations, monitor KPI/SLA performance for PPM and Reactive work, support credit control, and guide Helpdesk.

Responsibilities

• Communication with clients and stakeholders
• Primary contact with Client’s representatives
• Manage variations to the contract
• Measuring Client’s Profit & Loss individually
• Support Credit control
• Provide instruction and guidance to Helpdesk when required
• Team Responsibility and morale
• Track KPIs & SLAs – PPM & Reactive
• Responsible for team stats
• Monitor Sub Contractors activities on your allocated site
• Uphold Company rules and procedures
• Adhere to health and safety laws and policies
• Undertake any other duties as determined by Company

Job description

Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.

Job Title

Job Description:

To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for client management.

Key Responsibilities:

• Communication
• Primary contact with Client’s
• Manage variations to the contract
• Measuring Client’s Profit & Loss individually
• Support Credit control
• Providing instruction and guidance to Helpdesk when required
• Team Responsibility
• KPI’s & SLA’s – PPM & Reactive
• Responsible for team stats
• Monitoring Points and Conference Calls
• Audits
• Team Morale
• Approval of holiday’s
• Identifying shortfalls in labour – identifying recruitment of new staff and redistributing workload accordingly
• Liaising with HR
• Provide technical support should your Lead Engineer require it
• Monitoring of Sub Contractors activities on your allocated site
• Uphold Company rules and procedures
• Adhere to Company and externally relevant health and safety laws and policies
• Undertake any other duties and responsibilities as may be determined by Company

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability

What we offer

• Sickness Scheme