Contracts Manager

Niyaa People; Oldbury; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading social housing provider in the West Midlands seeks a skilled Contracts Manager to oversee high-value repair contracts. As a key role, you will manage contractor performance, ensure compliance, and drive service improvement across 27,000 homes. Ideal candidates will have substantial experience within social housing, strong contract management skills, and the ability to interpret KPIs effectively.

Benefits

Business mileage for site visits

Opportunity to lead impactful projects

Qualifications

• Substantial experience managing contracts within social housing.
• Strong understanding of housing repairs and maintenance issues.
• Ability to interpret and monitor KPIs.

Responsibilities

• Oversee performance of contractors delivering repairs.
• Manage high-value maintenance contracts.
• Lead contract performance monitoring including financial tracking.

Skills

Contract administration

Supplier management

Dispute resolution

Financial tracking

KPI monitoring

Job description

Overview

Are you ready to take the lead on major housing repair contracts? A leading social housing provider in the West Midlands is looking for a skilled Contracts Manager to drive performance on high-value repairs and voids works across 27,000 homes. If you're passionate about delivering quality, value, and results then this is your chance to make a real difference.

Responsibilities

• Oversee the performance of a main contractor delivering repairs and voids works.
• Manage high-value contracts covering responsive and planned maintenance programmes.
• Ensure contract compliance with provisions, including issuing notices and enforcing corrective actions.
• Lead on contract performance monitoring including financial tracking, forecasting, and data analysis.
• Work cross-functionally with internal teams including procurement, legal, and quantity surveyors.
• Supervise and support staff responsible for scheduling, inspections, and contract delivery.
• Identify and resolve disputes, manage risks, and ensure health and safety compliance.
• Provide regular management reports to support service improvement and strategic goals.

Requirements

• Substantial experience managing contracts within social housing, ideally at local authority level.
• Strong understanding of housing repairs, voids, and maintenance issues.
• Familiarity with standard form contracts (e.g. JCT) and the National Federation Schedule of Rates (SORs).
• Demonstrable skills in contract administration, supplier management, and dispute resolution.
• Ability to interpret and monitor KPIs and drive service improvement.
• Strong financial and budgetary awareness, including cost analysis and projections.
• In-depth knowledge of health & safety standards in a housing context.

What’s in it for you

• Join a committed and high-performing team delivering vital services to tenants.
• Opportunity to lead impactful contract work with real community outcomes.
• Business mileage provided for site visits.

How to apply

If you are interested in applying for the Contracts Manager role, apply online now or contact Jazmin on 0121 790 0980 or [e-mail].