Contracts Manager

扰; Milton Keynes; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Contracts Manager to oversee maintenance contracts and service delivery. This hybrid role involves defining service level agreements, managing budgets, and ensuring health and safety performance. You will play a pivotal role in enhancing operational efficiency and driving performance management. The ideal candidate will possess a strong background in contracts management, excellent communication skills, and a keen commercial acumen. Join a forward-thinking company that values diversity and offers a supportive environment for growth and development.

Benefits

Health and Life Insurance

Medical Care

Work-Life Balance

Development Opportunities

Inclusive Culture

Qualifications

• Hands-on experience in contracts management is essential.
• Strong commercial acumen and excellent communication skills are required.

Responsibilities

• Manage maintenance service provider delivery and performance.
• Define and monitor key performance indicators for contracts.
• Evaluate inspection programs and adjust maintenance regimes.

Skills

Contracts Management

Program Management

Preventative Maintenance

Digital Tools

Communication Skills

Commercial Acumen

Analytical Thinking

Customer-Centric Thinking

Education

Technical or Commercial Degree

Job description

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

We are looking for a Contracts Manager to play a key role in implementing our maintenance model and strategy. This role has key accountability for the overall maintenance service provider delivery, relationship, cost management, and performance management.

In this role, you will be responsible for the appointment of inspection, testing, and maintenance contracts, as well as contract delivery and performance. Our Contract Managers are also tasked with defining, performance managing, and delivering service level agreements for in-service equipment within scope, ensuring health and safety performance, financial remuneration, budget control, and overall performance management.

Key Responsibilities:

1. Perform inspection, testing, and maintenance in line with the strategy.
2. Define key performance indicators (KPIs) and business requirements.
3. Monitor health and safety performance of contracts under management.
4. Create reports and monitor maintenance performance.
5. Define maintenance contract requirements, including SLAs, and recommend placement of inspection and maintenance contracts.
6. Manage contract relationships.
7. Conduct self-verification activities on inspection, testing, and maintenance contracts and work.
8. Manage budgets and ensure financial delivery of contracts.
9. Evaluate inspection programs and maintenance regimes, adjusting based on equipment risk, system failures, and industry best practices.
10. Recommend training requirements for retail filling station site staff, Operations, and Assurance roles.

Key Skills:

• Technical or commercial degree or equivalent experience.
• Hands-on experience in contracts management.
• Proven track record in program, maintenance management, preventative maintenance, and digital tools.
• Strong commercial acumen.
• Excellent communication and partner management skills.
• Experience leading financial projects.
• Experience in petrol forecourt construction and maintenance is beneficial.

This role is a hybrid position based 2-3 days per week in our Milton Keynes office.

At bp, we offer an excellent working environment and employee benefits, including an inclusive culture, work-life balance, development opportunities, health and life insurance, medical care, and more.

We support our people to learn and grow in a diverse environment and are committed to inclusion and fairness.

Additional Details:

Travel Requirement: Up to 25% travel expected.

Relocation Assistance: Not available for this role.

Remote Type: Hybrid (office/remote).

Skills:

Includes acquisitions and divestments, negotiations, analytical thinking, business process improvement, commercial acumen, communication, creativity, customer-centric thinking, data analysis, digital collaboration, industry knowledge, transformation leadership, negotiation planning, partner management, retail standards, site maintenance, and more.

Legal Disclaimer:

We are an equal opportunity employer valuing diversity and do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, socioeconomic status, neurodiversity, veteran status, or disability. Adjustments for accessibility are available upon request. Employment may be contingent upon background checks, medical reviews, and drug screening.