Contracts Manager

Niyaa People Ltd; Hereford; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Public sector pension scheme

Hybrid working

30 days holiday plus bank holidays

Salary sacrifice scheme

Life assurance

Healthcare

Long service recognition awards

Job summary

Niyaa People Ltd is seeking an experienced Contract Manager to lead repairs and maintenance across a large social housing portfolio between our Herefordshire and Shropshire offices. You will drive contractor performance, manage budgets and ensure compliance with Decent Homes Standards and Homes England requirements, delivering high-quality, customer-focused services.

The role offers hybrid working with offices in Herefordshire and Shropshire, a salary of £50,000–£55,000, and a range of benefits

Qualifications

• Significant experience managing repairs and maintenance contracts.
• Strong contractor and performance management experience.
• Experience delivering responsive repairs and void services.
• Budget management and financial oversight experience.
• Understanding of contract management principles and construction contract law.
• Knowledge of social housing regulation, Decent Homes Standards and Homes England requirements.

Responsibilities

• Managing repairs and maintenance contracts across responsive repairs, voids and healthy homes workstreams.
• Monitoring contractor performance through KPIs, SLAs, audits and regular operational review meetings.
• Leading performance management activities, including formal improvement plans and notices when required.
• Ensuring the timely receipt and accurate management of contract data, documentation and job status information.
• Managing work variations and ensuring all changes are controlled in line with agreed processes.
• Overseeing workstream budgets, contractor valuations and schedules of rates to ensure value for money and prevent contract drift.

Skills

Contract management

Performance management

Budget management

Responsive repairs

Voids management

Construction contract law

Social housing regulation

Job description

Are you an experiencedContract Managerwith a passion for delivering excellent customer service, and achieving high-quality results? If so, I'd love to hear from you.

We are looking for a proactive and motivatedContract Manager to to play a pivotal role within the Property team, leading the management, performance and financial control of a large portfolio of subcontractors delivering responsive repairs, empty homes and healthy homes services.

You will be based between both offices, one being in Herefordshire and one being in Shropshire.

As theContract Manager, if youhave a strong track record of ensuring contractors deliver high-quality services that are customer-focused, compliant, provide value for money and meet agreed contractual obligations and performance standards, I want to speak to you.

Benefits you'll receive as the Contract Manager:

• Public sector pensionscheme of up to 15%
• Hybrid working
• 30 days holiday plus bank holiday
• Salary sacrifice scheme
• Life assurance
• Healthcare
• Long service recognition awards

Contract Manager duties:

• Managing repairs and maintenance contracts across responsive repairs, voids and healthy homes workstreams.
• Monitoring contractor performance through KPIs, SLAs, audits and regular operational review meetings.
• Leading performance management activities, including formal improvement plans and notices when required.
• Ensuring the timely receipt and accurate management of contract data, documentation and job status information.
• Managing work variations and ensuring all changes are controlled in line with agreed processes.
• Overseeing workstream budgets, contractor valuations and schedules of rates to ensure value for money and prevent contract drift.

To succeed as the Contract Manager, you need:

• Significant experience managing repairs and maintenance contracts.
• Strong contractor and performance management experience.
• Experience delivering responsive repairs and void services.
• Budget management and financial oversight experience.
• A thorough understanding of contract management principles and construction contract law.
• Knowledge of social housing regulation, Decent Homes Standards and current Homes England requirements.

This role is offering a salary of £50,000-£55,000