Contracts Manager

Tiger Resourcing Group; Crawley; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Tiger Resourcing Group is seeking a Contracts Manager for an approximate 12-month maternity cover, hybrid working in Redhill. You will provide commercial and contractual support across a significant transition/hand-back period, managing variations, claims and close-out activities for complex contracts.

The role requires strong commercial awareness, attention to detail and a proactive, hands-on approach to contract administration across public sector or large company projects.

Qualifications

• Proven experience in contract preparation, negotiation and administration.
• Strong commercial awareness with practical solutions to contractual challenges.
• Experience supporting complex contracts for public sector organisations or large companies with governance and approvals.
• Ability to support claims, variations, contractual correspondence and close-out administration.

Responsibilities

• Work on assigned complex systems contracts from delivery through close-out and hand-back.
• Support contract workstreams during the transition/hand-back period and close outstanding actions.
• Monitor contract deliverables to ensure compliance with requirements.
• Collaborate with stakeholders to develop strategies for resolving contractual issues.
• Coordinate submission and negotiation of contract proposals, variations and change orders.
• Assist with compiling evidence to resolve performance issues, including lower-level claims and close-out matters.
• Prepare and maintain contract documents such as SLAs, NDAs, notices and correspondence.
• Review contract reviews, status reports and issue summaries for management.
• Negotiate amendments, flow-down requirements and terms and conditions.

Skills

Contract preparation

Negotiation

Administration

Governance

Stakeholder coordination

Office IT tools (Word, Excel, Outlook)

Education

Degree in technical or business discipline

Tools

Contract management platforms

Job description

Approx. 12-month maternity cover | Hybrid Working | Transition /hand-back period

Role

Contracts Manager

Contract

Approx. 12-month maternitycover

Location

Redhill – hybrid working

Focus

Supporting a largetransition / hand-back period, including contract administration, lower-levelclaims, issue resolution and close-out activity

Job Summary

The Contracts Manager will providecommercial and contractual support to the business, helping ensure contractualobligations are understood, managed and delivered effectively. This is anapproximate 12-month maternity cover position, working across a significanttransition / hand-back period. The role will involve supporting contractualworkstreams, closing out outstanding matters, managing lower-level claims andvariations, tying up loose ends, and providing practical contractadministration support across complex public sector or large-company contracts.

The successful candidate will needstrong commercial awareness, attention to detail and the right attitude:someone proactive, adaptable, comfortable with administration and happy to getstuck in wherever support is required.

Key Responsibilities

• Work on assignedcomplex systems contracts, typically involving hardware, software, installation, related banking and retail services, and other services for public transport or large local government customers, from delivery through close-out and hand-back.
• Support contractualworkstreams during a large transition / hand-back period, ensuring outstandingactions, documentation and commercial issues are progressed and closedeffectively.
• Monitor the statusof contract deliverables and obligations to support compliance with contractualrequirements.
• Collaborate withproject, operational and commercial stakeholders to develop effectivestrategies and recommendations for resolving contractual issues.
• Coordinate the submission and negotiation of contractual proposals, including variations,change orders and supporting documentation.
• Assist withcompiling documentation and evidence chains to resolve contractual performanceissues, including lower-level claims, changes, disputes and close-out matters.
• Prepare, review andmaintain contractual documents such as licences, service level agreements,non-disclosure agreements, contract notices and supporting correspondence.
• Prepare contractand subcontract reviews, status reports and issue summaries for managementreview.
• Review, draft andnegotiate contractual agreements, including amendments, flow-down requirementsand relevant terms and conditions.
• Manage variationsfrom receipt through to closure, including tracking responses, supporting pricebuild reviews and coordinating approvals where required.
• Assist withproposals and related strategic agreements, including teaming agreements andsubcontracts, while identifying commercial risks and helping mitigateunacceptable terms.
• Track customerobligations and non-conformances, helping ensure issues are documented,monitored and commercially managed where they create cost, delay or deliveryimpact.
• Support the management, negotiation and mitigation of claims made by customers,subcontractors or suppliers.
• Review internalprocesses and contract administration practices, identifying opportunities to improve efficiency, timeliness and control during transition and close-out activity.
• Liaise with legal,technical, project, operational and administrative teams to ensure actions arefollowed up and contractual issues are driven to resolution.
• Support widerbusiness objectives and perform other reasonable duties as required bymanagement from time to time.

Minimum Job Requirements: Skills, Knowledge and Experience

• Proven experiencein contract preparation, negotiation and administration.
• Strong commercialawareness, with the ability to provide practical and workable solutions to awide range of contractual challenges.
• Experiencesupporting complex contracts for public sector organisations or large companieswith detailed governance, documentation and approval requirements.
• Ability to supportclaims, variations, contractual correspondence, evidence gathering andclose-out administration.
• Strongorganisational skills, with the ability to prioritise assignments, managecompeting deadlines and follow up outstanding actions with minimal supervision.
• Comfortable workingthrough administrative detail, tying up loose ends and ensuring records,actions and contractual documentation are accurate and complete.
• Proficient instandard office IT tools, including Word, Excel and Outlook; comfortableworking with contract management and collaboration platforms.
• Ability to workindependently in a fast-paced environment while maintaining a positive,proactive and hands-on approach.
• Experience workingwith or within European and public sector procurement frameworks.
• Practicalexperience in project coordination or project management, such as trackingtimelines, following up actions, managing dependencies and driving issues toresolution.
• Experienceoperating in a cross-functional environment, liaising with legal, technical,commercial and operational teams.
• A generalunderstanding of ticketing, transport, transit or complex technology systemswould be helpful, but is not essential.
• Full clean driving licence.

Education and Qualifications

• Degree in a relevant technical or business discipline and/or equivalent level ofexperience.

Candidate Profile

This position would suit acommercially minded contracts professional who is comfortable working through abusy transition period, handling a mix of contractual issue resolution,administration, stakeholder coordination and close-out activity. The right personwill be pragmatic, organised, detail-focused and willing to support whereverneeded, including lower-level claims, outstanding contractual actions andgeneral hand-back admini stration.