Contracts Manager

Tiger Resourcing Group; Redhill; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Tiger Resourcing Group is seeking a Contracts Manager to provide commercial and contractual support during a circa 12-month maternity cover. The role focuses on contract administration, handling lower-level claims and close-out activities across large public sector or major contracts.

Responsibilities include managing variations, ensuring compliance, and coordinating with legal, project and commercial teams. Hybrid working in Redhill with a proactive, detail‑oriented approach is essential.

Qualifications

• Proven experience in contract preparation, negotiation and administration.
• Strong commercial awareness with practical solutions to contractual challenges.
• Experience supporting complex contracts for public sector organisations or large companies with governance and approvals.
• Ability to support claims, variations, contractual correspondence and close-out administration.
• Strong organisational skills to prioritise tasks and meet deadlines.
• Comfortable handling administrative detail and maintaining accurate records.
• Proficient with MS Office and contract management platforms.

Responsibilities

• Work on complex systems contracts from delivery through close-out and hand-back.
• Support contractual workstreams during transition, ensuring actions and issues are closed.
• Monitor contract deliverables to ensure compliance with requirements.
• Collaborate with stakeholders to resolve contractual issues.
• Coordinate submission and negotiation of proposals, variations and supporting documentation.
• Prepare and maintain licences, SLAs, NDAs, notices and correspondence.
• Review and negotiate contracts, amendments and flow-down terms.
• Manage contract variations from receipt to closure and coordinate approvals.
• Assist with proposals and strategic agreements while identifying and mitigating risks.
• Track customer obligations and non-conformances to manage cost, delay or delivery impact.
• Support claims management and mitigation with customers or suppliers.
• Review processes to improve transition and close-out efficiency.

Skills

Contract negotiation

Contract administration

Commercial awareness

Claims support

Variations management

Close-out administration

Documentation accuracy

Independent working

Education

Degree in technical or business discipline

Legal or procurement qualification (desirable)

Tools

Word

Excel

Outlook

Job description

Contracts Manager

Approx. 12-month maternity cover | Hybrid Working | Transition / hand-back period

Role

Contracts Manager

Contract

Approx. 12-month maternity cover

Location

Redhill – hybrid working

Focus

Supporting a large transition / hand-back period, including contract administration, lower-level claims, issue resolution and close-out activity

Job Summary

The Contracts Manager will provide commercial and contractual support to the business, helping ensure contractual obligations are understood, managed and delivered effectively. This is an approximate 12-month maternity cover position, working across a significant transition / hand-back period. The role will involve supporting contractual workstreams, closing out outstanding matters, managing lower-level claims and variations, tying up loose ends, and providing practical contract administration support across complex public sector or large-company contracts.

The successful candidate will need strong commercial awareness, attention to detail and the right attitude: someone proactive, adaptable, comfortable with administration and happy to get stuck in wherever support is required.

Key Responsibilities

• Work on assigned complex systems contracts, typically involving hardware, software, installation, related banking and retail services, and other services for public transport or large local government customers, from delivery through close-out and hand-back.


• Support contractual workstreams during a large transition / hand-back period, ensuring outstanding actions, documentation and commercial issues are progressed and closed effectively.


• Monitor the status of contract deliverables and obligations to support compliance with contractual requirements.


• Collaborate with project, operational and commercial stakeholders to develop effective strategies and recommendations for resolving contractual issues.


• Coordinate the submission and negotiation of contractual proposals, including variations, change orders and supporting documentation.


• Assist with compiling documentation and evidence chains to resolve contractual performance issues, including lower-level claims, changes, disputes and close-out matters.


• Prepare, review and maintain contractual documents such as licences, service level agreements, non-disclosure agreements, contract notices and supporting correspondence.


• Prepare contract and subcontract reviews, status reports and issue summaries for management review.


• Review, draft and negotiate contractual agreements, including amendments, flow-down requirements and relevant terms and conditions.


• Manage variations from receipt through to closure, including tracking responses, supporting price build reviews and coordinating approvals where required.


• Assist with proposals and related strategic agreements, including teaming agreements and subcontracts, while identifying commercial risks and helping mitigate unacceptable terms.


• Track customer obligations and non-conformances, helping ensure issues are documented, monitored and commercially managed where they create cost, delay or delivery impact.


• Support the management, negotiation and mitigation of claims made by customers, subcontractors or suppliers.


• Review internal processes and contract administration practices, identifying opportunities to improve efficiency, timeliness and control during transition and close-out activity.


• Liaise with legal, technical, project, operational and administrative teams to ensure actions are followed up and contractual issues are driven to resolution.


• Support wider business objectives and perform other reasonable duties as required by management from time to time.

Minimum Job Requirements: Skills, Knowledge and Experience

Essential

• Proven experience in contract preparation, negotiation and administration.


• Strong commercial awareness, with the ability to provide practical and workable solutions to a wide range of contractual challenges.


• Experience supporting complex contracts for public sector organisations or large companies with detailed governance, documentation and approval requirements.


• Ability to support claims, variations, contractual correspondence, evidence gathering and close-out administration.


• Strong organisational skills, with the ability to prioritise assignments, manage competing deadlines and follow up outstanding actions with minimal supervision.


• Comfortable working through administrative detail, tying up loose ends and ensuring records, actions and contractual documentation are accurate and complete.


• Proficient in standard office IT tools, including Word, Excel and Outlook; comfortable working with contract management and collaboration platforms.


• Ability to work independently in a fast-paced environment while maintaining a positive, proactive and hands‑on approach.

Desirable

• Experience working with or within European and public sector procurement frameworks.


• Practical experience in project coordination or project management, such as tracking timelines, following up actions, managing dependencies and driving issues to resolution.


• Experience operating in a cross‑functional environment, liaising with legal, technical, commercial and operational teams.


• A general understanding of ticketing, transport, transit or complex technology systems would be helpful, but is not essential.


• Full clean driving licence.

Education and Qualifications

Essential

• Degree in a relevant technical or business discipline and/or equivalent level of experience.

Desirable

• Legal qualification and/or professional procurement or contract management qualification.

Candidate Profile

This position would suit a commercially minded contracts professional who is comfortable working through a busy transition period, handling a mix of contractual issue resolution, administration, stakeholder coordination and close-out activity. The right person will be pragmatic, organised, detail‑focused and willing to support wherever needed, including lower-level claims, outstanding contractual actions and general hand-back administration.